Broadband Remote Access (BRAS), Cable Modem, Call Centers, Cisco IOS (Internetworking Operating System), Communication Skills, Customer Support/Service, Data Over Cable Service Interface Specification (DOCSIS), Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Identify Issues, Laboratory, Network Administration/Management, Network Architecture/Engineering, Network Cable, Presentation/Verbal Skills, Quality Assurance Methodology, Radio Frequency, Technical Leadership, Wi-Fi, Willing to Travel, Writing Skills