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Technology Operations and Support Specialist

CFS

Wellesley, MA

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JOB DETAILS
SALARY
$35–$42 Per Hour
SKILLS
Administrative Skills, Apple Macs, Audiovisual, Communication Skills, Customer Support/Service, Document Management, Educational Technology, Help Desk, Identify Issues, Information Technology & Information Systems, Internet Security, Laptop PC, Mac Operating System, Multitasking, Operational Support, Printers, Problem Solving Skills, Software Administration, Software Patches, Team Player, Technical Operations, Technical Support
LOCATION
Wellesley, MA
POSTED
Today

Technology Operations & Support Specialist (100% On‑Site)
$35-$42/hour (30 hours/week)
Worcester Area (MA)


A mission-driven K–8 school is seeking a Technology Operations & Support Specialist to serve as the primary on-site IT resource supporting ~190 students and 75+ faculty/staff in a Mac-based, Google Workspace environment. This is a part-time (30 hrs/week), highly visible role requiring strong hands-on support experience and a collaborative, service-first mindset.



Key Responsibilities



  • Serve as the first point of contact for technical issues; troubleshoot or escalate as needed

  • Provide in-person support to faculty, staff, and students across classrooms and offices

  • Configure, deploy, and maintain Mac laptops and instructional technology devices

  • Support classroom AV, projectors, printers, and instructional technology equipment

  • Manage and document tickets, resolutions, and recurring issues

  • Coordinate device lifecycle (imaging, setup, patching, inventory tracking)

  • Support Google Workspace users and day-to-day operational needs

  • Act as liaison to external IT and cybersecurity vendors (MSP) for escalations

  • Assist with device rollout and large-scale summer technology prep

  • Support school events requiring A/V or technical setup



Requirements



  • 2–4 years of IT support / help desk experience

  • Strong experience supporting macOS environments and end-user devices

  • Experience with Google Workspace administration/support

  • Ability to troubleshoot hardware, software, printers, and connectivity issues

  • Strong communication and customer service skills (high-touch user environment)

  • Comfortable working onsite and interacting with non-technical users daily

  • Ability to manage multiple priorities in a fast-paced environment



Nice to Have



  • Experience in a school or education environment

  • Exposure to device management tools (Mosyle preferred)

  • Experience with RMM tools (e.g., NinjaOne)

  • Familiarity with patching, backups, and vendor-supported environments



Why This Role



  • Be the go-to IT person onsite with strong ownership and visibility

  • Flexible schedule (30 hours/week) with strong work-life balance

  • Collaborative, mission-driven environment

  • Hands-on role with a mix of user support, classroom tech, and vendor coordination

  • Opportunity to step into a stabilization-focused IT environment and make an immediate impact


#ZRCFSTECH#INJUL2026#CFSJULY2026#CBJULY2026#LI-DS1

About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/

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