Technology Project Manager

Role Summary
We're seeking a Technology Project Manager to lead delivery of cloud-native patient engagement and digital health platforms within a highly regulated life sciences environment. This person will own release orchestration for cloud infrastructure deployments — including Salesforce Health Cloud ecosystems — and drive organizational change management across clinical, commercial, and technical stakeholder groups. Success in the first 90 days looks like an established release cadence, a completed operational readiness assessment, and trusted working relationships across engineering, clinical operations, data security, and executive stakeholders.

Key Responsibilities

• Orchestrate full lifecycle deployments of patient engagement and digital health platforms built on cloud infrastructure.
• Manage the release calendar, coordinate deployments across development, testing, and production environments, and mitigate environment drift.
• Ensure all cloud solutions adhere to life sciences SDLC guidelines, Agile principles, and healthcare compliance frameworks (HIPAA, GDPR).
• Conduct operational readiness assessments to map user and business impact ahead of feature rollouts and system migrations.
• Build transition plans — including sponsor and people-manager alignment — to move clinical and commercial teams from legacy platforms to cloud environments.
• Design and execute feedback loops to identify and mitigate system-adoption resistance.
• Serve as primary liaison between business heads, global commercial operations, and technical development teams; lead portfolio reviews and governance committees.
• Gather stakeholder requirements and translate them into structured user stories, technical definitions, and agile work plans.

Required Qualifications

• Bachelor's degree in Computer Science, Health Informatics, Business Administration, or a related field.
• 5–7 years managing complex, cross-functional IT environments, including hands-on experience with Salesforce Health Cloud or comparable enterprise digital health platforms.
• Demonstrated experience executing release strategies through formal SDLC processes, DevOps pipelines, and Agile/Scrum methodologies.
• Practical experience applying structured change management frameworks (e.g., Prosci ADKAR) to technology adoption initiatives.
• Strong ability to translate complex technical milestones into clear, executive-ready impact summaries.

Tech Stack
Salesforce Health Cloud · SDLC · Agile · Scrum · DevOps · ServiceNow · Jira · Confluence · Prosci ADKAR · HIPAA · GDPR · Release Management · PMP · PMI-ACP · CSM

Preferred Qualifications

• Change Management certification (Prosci) or Project Management certification (PMP, PMI-ACP, or CSM).
• Prior experience in highly regulated biopharmaceutical, clinical trial, or rare disease environments.
• Proficiency with modern agile project management tools such as ServiceNow, Jira, or Confluence.