Analysis Skills, Architectural Services, Auditing, Best Practices, CISA - Certified Information Systems Auditor, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Cloud Computing, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Emerging Technology, Finance, Financial Services, Financial Trend Analysis, ISO (International Organization for Standardization), Information/Data Security (InfoSec), Internet Security, Leadership, Metrics, Operations Management, Presentation/Verbal Skills, Problem Solving Skills, Project Management Professional (PMP), Regulations, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Sarbanes-Oxley Act (SOX), Security Attacks, Team Player, Technical Leadership, Technical Operations, Technical Support, Technology Analysis, U.S. National Institute of Standards and Technology (NIST), Writing Skills
Your Opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
The Technology and Cyber Resilience Oversight team serves as a critical second line of defense within the Operational Resilience organization, helping ensure that Schwab's technology services, infrastructure, and applications operate within the firm's risk appetite while maintaining resilience against evolving cyber threats. As a Senior Manager, Technology and Cyber Resilience, you will play a highly visible individual contributor role responsible for influencing resilience strategy, strengthening risk oversight practices, and driving meaningful outcomes across Schwab's technology landscape.
In this role, you will partner closely with Technology Operations, Engineering, Architecture, Data, Cybersecurity, and Risk Management teams to identify, assess, and oversee technology and cyber resilience risks. You will help shape and enhance resilience capabilities related to recovery planning, cyber recovery strategies, architectural resilience, and platform resiliency while ensuring critical services remain available, recoverable, and aligned to business objectives. Success requires balancing strategic thinking with hands-on problem solving, leveraging data-driven insights and risk metrics to evaluate resilience maturity, identify control enhancement opportunities, and communicate actionable recommendations to senior leadership.
You will serve as a trusted advisor across the organization, influencing stakeholders at all levels and fostering collaboration among technology, risk, compliance, and business partners. Through effective communication, strong analytical thinking, and sound decision-making, you will help strengthen resilience controls, support regulatory expectations, promote continuous improvement, and maintain Schwab's commitment to protecting client trust. You will also stay informed on emerging threats, technology trends, industry frameworks, and resilience best practices to ensure the firm remains prepared to respond to a dynamic risk environment. This role offers the opportunity to make a measurable impact on enterprise resilience while helping advance the capabilities, processes, and partnerships that support Schwab's long-term success.
What you have
Required Qualifications
- Bachelor's degree in Information Security, Computer Science, or a related field.
- 8+ years of experience in information security risk management, operational risk management, technology risk management, audit, oversight, SOX testing, third-party risk management, or a related discipline.
- Experience managing technology and cyber resilience risks within complex enterprise environments.
- Experience developing, assessing, or overseeing cyber recovery, recovery planning, resiliency strategies, and resilience controls.
- Strong knowledge of cybersecurity and risk management frameworks, including NIST, ISO 27001, SOC 2, or comparable standards.
- Demonstrated ability to analyze complex risk scenarios, evaluate control effectiveness, and support risk-based decision making.
- Strong written and verbal communication skills with the ability to influence senior leaders and build effective working relationships across multiple stakeholder groups.
- Proven ability to manage competing priorities, navigate ambiguity, and deliver results in a fast-paced environment.
- Strong collaboration skills with experience partnering across technology, cybersecurity, compliance, risk, and business functions.
Preferred Qualifications
- 10+ years of experience supporting technology resilience, cybersecurity, operational resilience, or enterprise risk programs within financial services.
- Professional certifications such as CISM, CISSP, CRISC, CISA, PMP, or equivalent.
- Experience building or overseeing cyber recovery strategies for large financial services organizations.
- Experience developing resilience metrics, executive reporting, and governance materials for senior leadership and management committees.
- Knowledge of modern infrastructure platforms, cloud technologies, site reliability practices, and resilient architecture concepts.
- Demonstrated leadership experience influencing cross-functional teams and driving enterprise-wide initiatives without direct authority.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
T
The Charles Schwab Corp
The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member
SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.
The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.