Technology - Scrum Leader II

Job#: 3047584

Job Description:

Technology - Scrum Leader II

Location: Pittsburgh, Pennsylvania (Onsite)

Role Overview

We are seeking a proactive Scrum Master to support a Credit Services organization within the banking and financial services sector. This role requires a strong ownership mentality to lead delivery efforts across multiple teams, drive Agile best practices, and serve as a liaison across business and technology groups. This individual will guide the team and organization on how to use Agile/Scrum practices to delight customers and foster a self-organizing environment.

Key Responsibilities

• Lead and manage Agile delivery for two cross-functional teams, each with approximately 8-10 members.
• Drive sprint ceremonies and Scrum processes while ensuring timely delivery of platform-level initiatives.
• Act as a liaison across Engineering, Operations, Product, and other stakeholders to align on priorities and deliverables.
• Foster collaboration and accountability across teams.
• Support platform delivery efforts without direct involvement in coding or software development.
• Coordinate with Engineering teams and assist in removing blockers to delivery.
• Build a trusting and safe environment where problems can be raised without fear of blame or judgment.
• Facilitate discussion, decision-making, and conflict resolution.
• Support and educate the Product Owner, particularly with respect to grooming and maintaining the product backlog.

Required Qualifications

• Approximately 5+ years of experience as a Scrum Master.
• Strong experience with Agile/Scrum methodology.
• Experience in Banking or Financial Services, preferably within Credit Services.
• Proven ability to proactively own deliverables and drive outcomes.
• Strong experience with Jira, Confluence, SharePoint, and Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to manage and analyze large data sets.
• Excellent communication, mentoring, and stakeholder management skills.
• Knowledge of servant leadership, facilitation, situational awareness, and conflict resolution.

AI & Emerging Technology Focus

• Demonstrate a general understanding of AI concepts and use cases.
• Familiarity with ChatGPT, Large Language Models (LLMs), AI agents, and process automation.
• Interest in learning and integrating AI into Agile delivery processes.
• Ability to discuss practical AI applications at an industry level.

Preferred Qualifications

• Experience with enterprise-wide automation platforms and AI-driven process improvement initiatives.
• Exposure to technology-focused banking environments.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Location:

Pittsburgh, PA, US

Job Type:

Date Posted:

August 28, 2026

Pay Range:

$56 - $56 per hour

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