Technology Services Specialist, Information Technology - Roger Williams University

Location: Bristol, RI Category: Professional and Clerical Job Type: Full-time Regular Posted On: Tue Sep 1 2026 Job Description:

The Technology Services Specialist operates the Media Tech service desk and provides Tier 1 technical support and expertise to students, faculty and staff. The Specialist works with student Media Tech Assistants as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. Activities include problem research, identification, resolution, follow-up, routing and escalation, as required. This position works in close cooperation with the RWU user community and other support organizations on campus to... more...