Technology Solutions Manager

T-Mobile USA, Inc

Bellevue, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Business Processes, Business Solutions, Clean Technologies, Coaching, Communication Skills, Computer Science, Construction Administration, Customer Relations, Customer Support/Service, Follow Through, Identify Issues, Leasing, Multiplatform/Cross-Platform, Organizational Skills, Problem Solving Skills, Progress Reports, Project Tracking, Project/Program Coordination, Query Analysis, Real Estate Development, Retail, Root Cause Analysis, SQL (Structured Query Language), Stock Purchase Plans, Systems Administration/Management, Technical Leadership, Technical Support, Willing to Travel

LOCATION

Bellevue, WA

POSTED

30+ days ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview
The Technology Solutions Manager plays a key role in delivering clean, reliable technology solutions across business systems and processes. his role directly supports critical project platforms within Retail Store Development, spanning Real Estate, Construction, Lease Administration, and other strategic HQ partners. This individual contributor independently owns the full lifecycle of support and small-to-medium delivery projects, proactively defining scope, milestones, and risks, and driving execution without waiting for direction. The role requires anticipatory communication, clear progress reporting, and the ability to surface insights, blockers, and next steps before escalation is needed. It includes light technical work (SQL, Databricks, system support), strong project coordination, and high-quality communication with internal customers, technical partners, and end users. Success looks like fewer escalations, faster issue resolution, and higher trust from stakeholders. This person models crisp execution, solves forward, and sets the tone for team-wide follow-through.

Job Responsibilities:

Provide technical system support across key platforms, including troubleshooting, root-cause analysis, and light querying (SQL/Databricks). Ensure reliable day-to-day performance of business-critical tools.
Independently manage small to mid-sized initiatives by defining project scope, success criteria, milestones, and subtasks; tracking progress end to end; and proactively reporting status, risks, and outcomes to leaders and stakeholders. Partner with PMs or lead delivery independently when appropriate.
Act as the point of contact for internal customers and end users. Anticipate stakeholder needs by proactively sharing progress, upcoming milestones, risks, and decisions - not just responding to requests - and ensure stakeholders have clarity on status and next steps at all times.
Partner with developers, data teams, and other tech functions to coordinate integrations, data flows, or solution enhancements. Translate business needs into clear technical asks.
Contribute to a team culture of accountability, urgency, and clarity. Support shared goals by collaborating cleanly, escalating early, and closing loops proactively.

Education and Work Experience:

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Computer Science, Engineering or a related field. (Required)
4-7 years - Related working experience.

Knowledge, Skills and Abilities:

SQL / Data Platforms (Required)
Communication (Required)
Project Coordination (Required)
System Support (Required)
Customer Orientation (Required)

Licenses and Certifications:

Databricks Data Intelligence Platform
Power Platform/Power BI

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $95,300 - $171,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

About the Company

T-Mobile USA, Inc

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