Technology Specialist - IT Service, Support and Operations | Analytics - Functional | Web Analytics

IMCS Group Inc

Hartford, CT

Apply

JOB DETAILS

SKILLS

Agile Programming Methodologies, Analysis Skills, Architectural Design, Call Centers, Change Management, Communication Skills, Customer Support/Service, DevOps, Diversity Recruiting, Enterprise Applications, Finance, Fortune 500 Customers, Health Information Technology, Information Technology & Information Systems, Mentoring, Operational Support, Salesforce.com, Technical Support, Training Program, User Interface/Experience (UI/UX), Web Analytics

LOCATION

Hartford, CT

POSTED

1 day ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Technology Specialist - IT Service, Support and Operations | Analytics - Functional | Web Analytics
Work Location: Hartford, CT 6103
Vendor Rate: ***/hr
Contract duration: 12months
Target Start Date: 16 Jun 2026

Job Details:

Must Have Skills

Handson WalkMe design, build, deployment and Experience in governance, solution design, architecture
Strong stakeholder management (business + IT) and Agile tools (JIRAAzure DevOps) and change management
Strong analytical and communication skills

Nice to have skills

Experience with Salesforce or enterprise apps. 2. Digital adoption analytics and UX optimization
Training and enablement program experience and Experience mentoring teams on WalkMe

Detailed Job Description

Lead WalkMe implementation endtoend, independently driving discovery, solution design, and deployment strategy across business and IT stakeholders.2. Develop and execute a comprehensive WalkMe deployment plan, ensuring alignment with organizational goals and application roadmap.3. Collaborate closely with internal IS development teams to implement Walk Me solutions across enterprise applications.4. Partner with business, IS, shared services and training teams to establish foundational capabiliti

Minimum years of experience

8-10 years

Top 3 responsibilities you would expect the Subcon to shoulder and execute

1. Lead WalkMe implementation endtoend, independently driving discovery, solution design, and deployment strategy across business and IT stakeholders
2. Develop and execute a comprehensive WalkMe deployment plan, ensuring alignment with organizational goals and application roadmap
3. Collaborate closely with internal IS development teams to implement WalkMe solutions across enterprise applications

Interview Process (Is face to face required?)

Yes

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

Resume Resources

Free Resume Templates Free Resume Builder