Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.
Description: To consolidate service specific data for analysis; to participate in SLA compliance review; to comply with the service delivery plan; to comply with service continuity and capacity management plan, service level management and reporting; to meet information security compliance; to comply with IT asset management policy; to participate in audits to ensure smooth functioning of the assigned IT service to facilitate organization and department level initiatives IN ORDER TO ensure that customers are provided with efficient IT Service Support WITHIN the prescribed guidelines
Custom Fields:
Name: Intake Call Completed
Value: None
Name: Intake Call Requested
Value: None
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.