Technology Specialist - IT Service, Support and Operations | User Experience Design | UX Design Management

IMCS Group Inc

Richardson, TX

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JOB DETAILS

SKILLS

Call Centers, Communication Skills, Customer Support/Service, Diversity Recruiting, Establish Priorities, Finance, Financial Services, Fortune 500 Customers, Health Information Technology, Healthcare, Information Technology & Information Systems, Leadership, Literacy, Matrix Management, Metrics, Operational Support, Product Documentation, Product Management, Product Planning, Product Strategy, Sales Strategy, Storytelling, Technical Support, User Experience Design (UXD)

LOCATION

Richardson, TX

POSTED

30+ days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Technology Specialist - IT Service, Support and Operations | User Experience Design | UX Design Management
Work Location: Richardson, TX 75081
Vendor Rate: ***/hr
Contract duration: 12months
Target Start Date: 13 Apr 2026

Job Details:

Must Have Skills

10+ years of progressive experience in product management or product leadership roles within complex, matrixed organizations. Demonstrated experience leading product strategy, feature prioritization, and roadmap development for digital or technologyenabled products.
Strong working knowledge of prioritization frameworks such as MoSCoW, WSJF, and other valuebased decision models. Handson experience building and managing product roadmaps using Aha andor similar product management tools.
Proven abil

Nice to have skills

Experience improving consumer, member, patient, or saleschannel experiences through digital or AIenabled products. Background in healthcare, financial services, or other regulated industries.
Experience driving product strategy in sales, distribution, or channeloriented environments.

Detailed Job Description

10 years of progressive experience in product management or product leadership roles within complex, matrixed organizations. Demonstrated experience leading product strategy, feature prioritization, and roadmap development for digital or technology enabled products. Strong working knowledge of prioritization frameworks such as Moscow, WSJF, and other value based decision models. Handson experience building and managing product roadmaps using Aha andor similar product management tools.Proven abil

Minimum years of experience

8-10 years

Top 3 responsibilities you would expect the Subcon to shoulder and execute

Strong data literacy with experience using insights and metrics to drive product decisions and measure outcomes.
Experience partnering closely with IT and engineering leaders to deliver complex solutions.
Demonstrated ability to oversee and guide Technical Product Owners to ensure strategy is effectively executed. Excellent communication, storytelling, and executive presentation

Interview Process (Is face to face required?)

Yes

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

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