Technology Specialist - IT Service, Support and Operations | User Experience Design | UX Design Management

Artech LLC

Richardson, TX

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Channel Sales, Communication Skills, Compensation and Benefits, Establish Priorities, Financial Services, Healthcare, Information Technology & Information Systems, Leadership, Literacy, Matrix Management, Metrics, Operational Support, Presentation/Verbal Skills, Product Documentation, Product Management, Product Planning, Product Strategy, Sales Strategy, Storytelling, Team Player, Technical Support, User Experience Design (UXD), User Interface/Experience (UI/UX)
LOCATION
Richardson, TX
POSTED
30+ days ago

Location:

Richardson, TX 75081

Salary Range:

Competitive hourly rate


Introduction

Join our dynamic team in Richardson, TX, a vibrant city known for its thriving tech community and excellent quality of life. We are seeking a highly skilled Technology Specialist to drive innovative solutions and enhance user experiences in IT service, support, and operations.


Required Skills & Qualifications

  • 10 years of progressive experience in product management or product leadership roles within complex, matrixed organizations.
  • Demonstrated experience leading product strategy, feature prioritization, and roadmap development for digital or technology-enabled products.
  • Strong working knowledge of prioritization frameworks such as MoSCoW, WSJF, and other value-based decision models.
  • Hands-on experience building and managing product roadmaps using Aha or similar product management tools.
  • Prior work experience at client or in client's industry.

Applicants must be able to work directly for Artech on W2.


Preferred Skills & Qualifications

  • Experience improving consumer, member, patient, or sales-channel experiences through digital or AI-enabled products.
  • Background in healthcare, financial services, or other regulated industries.
  • Experience driving product strategy in sales, distribution, or channel-oriented environments.

Day-to-Day Responsibilities

  • Strong data literacy with experience using insights and metrics to drive product decisions and measure outcomes.
  • Experience partnering closely with IT and engineering leaders to deliver complex solutions.
  • Demonstrated ability to oversee and guide Technical Product Owners to ensure strategy is effectively executed. Excellent communication, storytelling, and executive presentation skills.

Company Benefits & Culture

  • Collaborative and innovative work environment.
  • Opportunities for professional growth and development.
  • Comprehensive benefits package and competitive compensation.

For immediate consideration please click APPLY to begin the screening process with Alex.

About the Company

A

Artech LLC