We are seeking an experienced strategist supporting technology fluency (i.e., "strategy-first, tech-aware"). Candidates should be capable of leading complex workstreams, framing ambiguous problems, and delivering executive-ready recommendations.
Required Qualifications:
7-12+ years in management consulting, corporate strategy, business architecture, or transformation
Experience working closely with cross-functional engineering, architecture, and business teams
Proven experience leading multi-month, cross-functional engagements
Strong executive communication and stakeholder alignment skills
Demonstrated ability to structure ambiguity and drive decisions using data
Experience in workforce management platforms is needed.
Experience with contact center strategy, operations, or transformation decisioning is a strong plus
Numbers & Facts
Location
Dallas, TX
Skills
Business Architectureunmatched
Business Strategyunmatched
Call Center Operationsunmatched
Communication Skillsunmatched
Consultingunmatched
Cross-Functionalunmatched
Leadershipunmatched
Management Consultingunmatched
Technical Strategyunmatched
Technical Supportunmatched
Workforce Managementunmatched
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