Technology Support Engineer

Mitchell Martin

West Hampton, NY

JOB DETAILS
SALARY
$52,500–$75,000 Per Year
SKILLS
1st Level Support, Audiovisual, Communication Skills, Customer Support/Service, Help Desk, Interpersonal Skills, Mac Operating System, Microsoft Windows Operating System, Mobile Devices, Multitasking, Network Administration/Management, Office Suites, Onboarding, Performance Analysis, Technical Support, Videoconferencing, Web Conferencing, Willing to Travel
LOCATION
West Hampton, NY
POSTED
1 day ago
Title: Technology Support Engineer

Location: West Hampton, NY
Position Type: Full Time

Compensation
Pay Range:$75,000 Per Year


Description
Join our team as a Technology Support Engineer, providing essential on-site IT, Audio/Video, and Video Conferencing support in a full-time capacity. 
Based in West Hampton, NY, this role involves traveling to various locations on the East End of Long Island to support employees and clients. 
Candidates should be experienced in both MacOS and Windows environments, with a strong ability to manage multiple tasks and deliver prompt user support.

Key Responsibilities
Deliver high-quality technology support services to employees and clients.
Log all IT engagements into a ticketing system for performance tracking.
Travel to branch locations within eastern Long Island as needed.
Serve as the first line of support for all technology issues and requests.
Prepare and operate AV equipment for events and meetings.

Qualifications
Minimum 2 years' experience in an end-user facing IT support role.
Ability to travel to the corporate office as needed using personal transportation.
Experience with both MacOS and Windows operating systems.
Strong skills in managing challenging, rapid-response user support.
Excellent communication and interpersonal skills.

Core Technologies
Office Productivity Suite | Web Conferencing Tools | Mobile Device Management | Network Management Tools

Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy .

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4  

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement 


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About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com