Technology Support Group (TSG) Technician

Career-Mover

Walton, Kentucky

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JOB DETAILS

SKILLS

Communication Skills, CompTIA A+, Computer Security, Data Quality, Desktop PC, File Systems, Hardware Installation, Identify Issues, MCP - Microsoft Certified Professional, Microsoft Product Family, Network Administration/Management, Operating Systems, Problem Solving Skills, Software Installation, Software Upgrades, Technical Support

LOCATION

Walton, Kentucky

POSTED

9 days ago

The job at UPS is a technical support position responsible for maintaining and troubleshooting network infrastructure, desktop systems, and related hardware and software. The role involves installing, configuring, and resolving issues with desktop systems, servers, workstations, and network components. It also encompasses tasks such as managing passwords, ensuring data integrity and file system security, and providing technical assistance to computer users either in person, over the phone, or remotely. The position emphasizes effective communication with customers to identify and address software or hardware -related problems, and it may involve site visits for on -site troubleshooting and hardware/software installations or upgrades. Ideal candidates should possess technical knowledge of Microsoft Operating Systems, familiarity with various software and networking tools, and preferred technical certifications such as A+, Network, or MCP. This is a full -time position with opportunities for growth within UPS, a Fortune Global 500 organization, known for its innovative culture and talented teams. UPS is an equal opportunity employer committed to a discrimination -free workplace.

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