22nd Century Technologies, Inc. (TSCTI) logo

Technology Support Specialist

  • $28 Per Hour
  • Full-time
22nd Century Technologies, Inc. (TSCTI)
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Skills

  • Administrative Skillsunmatched
  • Identify Issuesunmatched
  • Inventory Managementunmatched
  • Maintenance Servicesunmatched
  • Operational Strategyunmatched
  • Operations Managementunmatched
  • School Managementunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched

Description

Title: Technology Support Specialist

Duration: 9+ months  

Pay Rate: $28/hr. on w2 basis 

Shift Timing (Day/ Evening/ Night): 8:30 AM – 2:30 PM with 30 mins unpaid lunch break

Shift Hours : 30 hrs/week

 

Description:

  • The Technology Support Specialist is responsible for managing the school's technology resources and providing technical support to students, staff, and families. 
  • This role ensures the effective operation, maintenance, and utilization of technology across the school environment to support teaching, learning, and daily administrative functions.
     

Responsibilities:

  • Maintain an accurate inventory of all school-owned technology devices and equipment.
  • Assign, track, and manage devices issued to students and staff.
  • Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
  • Assist with the setup, operation, and maintenance of SmartBoards and other classroom technology tools.
  • Ensure that classroom technology is fully functional, operational, and ready for daily instructional use.
  • Provide prompt and effective technical support to students, staff, and families.
  • Coordinate device maintenance, warranty services, and repair processes as needed.
  • Monitor and support the overall functionality and readiness of technology resources throughout the school.
  • Promote and facilitate the effective use of technology to enhance teaching, learning, and operational efficiency.
  • The Technology Support Specialist plays a critical role in ensuring a reliable, user-friendly technology environment that supports the educational mission of the school and meets the technology needs of students, staff, and families. 

Job Responsibilities

  • Maintain an accurate inventory of all school-owned technology devices and equipment.
  • Assign, track, and manage devices issued to students and staff.
  • Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
  • Assist with the setup, operation, and maintenance of SmartBoards and other classroom technology tools.
  • Ensure that classroom technology is fully functional, operational, and ready for daily instructional use.
  • Provide prompt and effective technical support to students, staff, and families.
  • Coordinate device maintenance, warranty services, and repair processes as needed.
  • Monitor and support the overall functionality and readiness of technology resources throughout the school.
  • Promote and facilitate the effective use of technology to enhance teaching, learning, and operational efficiency.
  • The Technology Support Specialist plays a critical role in ensuring a reliable, user-friendly technology environment that supports the educational mission of the school and meets the technology needs of students, staff, and families. 

Numbers & Facts

LocationBrooklyn, NY
Job TypeFull-time
Salary$28 Per Hour
Company Size501 - 1000
Year Founded1997
HeadquartersMcLean, VA, US
Websitehttps://www.tscti.com/

Qualifications

  • Ensure that classroom technology is fully functional, operational, and ready for daily instructional use.
  • Provide prompt and effective technical support to students, staff, and families.
  • Coordinate device maintenance, warranty services, and repair processes as needed.
  • Monitor and support the overall functionality and readiness of technology resources throughout the school.
  • Promote and facilitate the effective use of technology to enhance teaching, learning, and operational efficiency.
  • The Technology Support Specialist plays a critical role in ensuring a reliable, user-friendly technology environment that supports the educational mission of the school and meets the technology needs of students, staff, and families. 

 

Required Skills:

  • The Technology Support Specialist is responsible for managing the school's technology resources and providing technical support to students, staff, and families. 
  • This role ensures the effective operation, maintenance, and utilization of technology across the school environment to support teaching, learning, and daily administrative functions.

About Company

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT services integrators and workforce solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of over 6,000 professionals, including more than 600 cybersecurity subject matter experts (SMEs), supporting clients across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, New Jersey, and McLean, Virginia, TSCTI operates through 14 offices nationwide. Our commitment to quality, security, and operational excellence is reflected in our adherence to industry-leading standards and certified mature processes, including CMMI Level 3 for Development and Services, ISO 20000, ISO 27001, and ISO 9001.

With a strong focus on the public sector, TSCTI currently supports 14 of the 15 Federal Executive Departments, 37 additional federal agencies, all 50 state governments, more than 115 local government agencies, and 37 school districts. Over the past three years, we have significantly expanded our commercial footprint and now serve more than 80 Fortune 500 and commercial clients.

Recognized by Forbes as one of the “Best Companies to Work For,” 22nd Century Technologies consistently exceeds client expectations through a customer-centric approach, delivering exceptional talent and innovative solutions while fostering a culture that motivates, values, and empowers its employees.

https://www.tscti.com/current-openings

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