Technology Support Specialist

Summary

We are seeking a dedicated and knowledgeable Technology Support Specialist to join our team. In this full-time role, you will provide technical assistance and support to our employees and students throughout the district, ensuring that all technology-related issues are resolved efficiently and effectively. You will play a crucial role in maintaining our IT infrastructure, enhancing user experience, and contributing to the overall productivity of the organization.

Responsibilities

• Troubleshoot complex problems requiring specialized expertise and use specialized tools to diagnose and repair computer and peripheral systems. Utilize appropriate safety equipment in the performance of duties.
• Troubleshoot service level problems and perform repairs to include replacement of standard available components.
• Troubleshoot and repair hardware, software, network, and operating system problems and provide ongoing technical support.
• Install and maintain application software and user email accounts.
• Troubleshoot, identify and resolve problems related to application software and user/mail accounts as needed.
• Set up and configure hardware and install new software on school computers.
• Track all work in the help desk work order system.
• Establish and maintain a positive, professional, and productive working relationship with all staff, students, and community, building and maintaining a positive reputation for the technology department and its services.
• Provide IT support and act as the technical liaison as directed by the Instructional Technology Director/Superintendent.

Requirements

• Minimum of two years demonstrated progress towards an undergraduate degree in Computer Science, Information Management, related Engineering degree, or relevant experience
• Proficient in Google GSuite, Active Directory, Microsoft Office Suite, and Microsoft Windows OS
• Strong time management skills including the ability to work well under pressure, plan, set priorities, adapt to change and meet established timelines
• A demonstrated ability to work collaboratively and effectively with students, parents, staff, and the community.
• Must be a self starter, detail-oriented and demonstrate a positive and energetic demeanor
• Proven ability to think technically and analytically, and creative problem-solving skills
• Demonstrated ability to clearly communicate both orally and in writing
• Successful candidates will be required to successfully complete all district hiring requirements prior to beginning employment.

See complete Job Description for more information.

Posting open through September 29, 2026, or until filled.