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Technology Support Specialist

Technology Consulting Inc

Frankfort, Kentucky

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Change Control, Communication Skills, Computer Science, Customer Support/Service, Hardware Administration, Identify Issues, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Software Administration, Software Installation, Software Upgrades, Technical Support, United States Citizen, Writing Skills
QUALIFICATIONS
LOCATION
Frankfort, Kentucky
POSTED
4 days ago
TCI has an immediate need for a Technology Support Specialist in Frankfort, KY.This is not a C2C opportunity. This is Contract opportunity with annual renewal potential.

Note: This position requires US Citizenship and work is performed on-site (no remote).

SUMMARY

The successful candidate will be responsible for supporting agency hardware, systems software, and applications software portfolio, including maintenance of data dictionaries, equipment and software installation and upgrades, data conversions, system utilities and change control as well as coordinating problem resolution and referrals to other support areas.

KNOWLEDGE & EXPERIENCE
  • Ability to identify and troubleshoot defective equipment.
  • Ability to identify and troubleshoot software and application issues.
  • Determine and resolve hardware issues prior to deployment.
  • Possess network room knowledge and experience.
ESSENTIAL CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE
  • Excellent customer service skills
  • Excellent organization skills
  • Strong written and verbal communication skills
  • Ability to multi-task while taking phone calls in a fast-paced environment
  • Self-motivated
MINIMUM REQUIREMENTS

Education: Bachelor’s degree in computer science.
Education Substitute: Associate degree with 2+ yrs. job related experience or High School Diploma with 4+ yrs. job related experience.

About the Company

T

Technology Consulting Inc

Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help!

COMPANY SIZE
100 to 499 employees
INDUSTRY
["Technical Writer"]
FOUNDED
1988
WEBSITE
https://careers.tcipro.com

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