Technology Support Technician

The School District of La Crosse is accepting applications for a 1.0 FTE Technology Support Technician for the District with a projected start date of September 21, 2026.

Department: IT/Technology Services

Reports To: Technology Services Manager

Coordinates with: Technology Services Staff, Instructional/Support Staff, Library Directors, and Administrators

Recruited by: Director of Human Resources

Salary: Set annually by the District

Schedule: 12-month position, 7:00am-3:30pm OR 7:30am-4:00pm

Overview:

The Technology Support Technician delivers outstanding Tier 1 technical assistance to district students and staff. This position includes installing and maintaining end-user devices, supporting classroom technology, and ensuring the smooth functioning of the Districts instructional and administrative technology systems.

Key Responsibilities:

Technical Support: Install, configure, maintain, and repair end-user workstations, laptops, tablets, printers, projectors, display panels, and peripheral equipment.

Work Organization: Complete work requests, projects, and help desk tickets independently and collaboratively with other Technology Services staff, detailed information is gathered for escalation when necessary.

System Management: Load and configure instructional and administrative software on end-user devices. Support district applications and databases (e.g., web applications, online learning platforms).

User Training & Support: Provide technical assistance and informal training to staff and students. Create user-friendly documentation for computer equipment and software.

Inventory & Planning: Assist in maintaining the districts technology inventory and contribute to long-range technology planning with department leadership.

Professional Development: Stay current with emerging technologies by attending workshops, conferences, and classes, and share relevant knowledge with staff.

Media Services: Provide support for Board of Education meeting streaming and offer backup assistance for digital media services as assigned.

Perform other duties as assigned.

Applicants are requested not to contact or send application materials to individual building principals. To be given full consideration, please closely follow the application instructions in WECAN and upload the required additional application materials to your WECAN account, including three letters of recommendation.

After application submission, you will NOT be able to modify your application or add additional application materials. Only application materials submitted with your WECAN application will be accepted (i.e. resume, letters of recommendation). Please DO NOT EMAIL or mail application materials as they cannot be given consideration. READ THE WARNING and submit when your application is complete.

The School District of La Crosse is an equal opportunity employer and does not discriminate against applicants on the basis of actual or perceived: age, sex, race, religion, national origin, ancestry, creed, socio-economic status, marital status, pregnancy, sexual orientation, gender identity, gender expression, gender nonconformity, physical, mental, emotional or learning disability, citizenship, military service, membership in the National Guard, state defense force, or any other reserve component of the military forces of Wisconsin or the United States, political affiliation, or any other factor prohibited by state and federal law.

The School District of La Crosse encourages applications from all segments of the population.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or government, or against any individual(s) who assist or participate in the investigation of any complaint.

Candidates seeking accommodations during an interview are encouraged to indicate such at the time they are contacted to interview.