Acceptance Testing, Analysis Skills, Change Management, Communication Skills, Documentation, Functional Testing, Leadership, Linux Operating System, Maintain Compliance, Microsoft Windows Operating System, Operating Systems, Organizational Skills, Pager, Regression Testing, Regulatory Requirements, Risk Management, Sarbanes-Oxley Act (SOX), Security Auditing, Software Upgrades, Testing, Time Management
Job Title: Technology Upgrade & Coordination Analyst
Duration- Fulltime Permanent
Location: Jersey City, NJ (Onsite from Day1)
Job Description:
Must Have Technical/Functional Skills
Technical Skills
Strong understanding of Windows and Linux platforms (primary focus of the role).
Knowledge of OS/DB/framework upgrade cycles, EOL/EOS processes, and remediation practices.
Familiarity with infrastructure components:
o Databases (DBA)
o Middleware
o IIS/App servers
o Cloud platforms
o Citrix
o Networking
Hands-on experience with JIRA and ServiceNow for workflow tracking.
Ability to work with environment provisioning, build sheets, access management, and deployment coordination.
(Nice to have) Exposure to Mainframe / AS400 platforms.
Functional Skills
Strong planning and coordination abilities for multi-application upgrade programs.
Experience handling risk, issue, and dependency management.
Understanding of change management processes (CRQ/REQ/WO).
Experience with compliance and governance frameworks (UCAL, SOX, security controls).
Ability to prepare and maintain documentation: one-pagers, runbooks, rollback plans, RACI, timelines.
Excellent communication and stakeholder management skills across technical and leadership groups.
Roles & Responsibilities
1. Upgrade Planning & Coordination
Support creation of upgrade roadmaps, milestones, and detailed cutover plans for multiple AITs.
Coordinate environment readiness across DEV/UAT/PROD/CNR.
Manage provisioning, build sheets, and access setup.
Align dependencies with DBA, Middleware, App/IIS, Cloud, Citrix, and Networking teams.
2. Execution & Governance
Participate in standups, checkpoints, and governance meetings.
Track and manage risks, issues, blockers, dependencies, and CRQs.
Ensure EOL/EOS items are remediated within committed timelines; escalate where required.
Support change readiness including HLD/LLD approvals, build status, test completion, and sign-offs.
3. Documentation & Compliance
Prepare and maintain documentation: one-pagers, timelines, RACI charts, runbooks, rollback procedures.
Maintain hygiene in JIRA and ServiceNow statuses, comments, links to CRQ/REQ/WO.
Ensure adherence to UCAL/SOX standards, security controls, and audit/regulatory requirements.
4. Communication & Stakeholder Management
Act as primary coordinator between AIT teams, infrastructure, vendors, and partner groups.
Provide clear and timely status reporting including RAG statuses, risks/mitigations, and decisions required.
Prepare and deliver updates for leadership forums.
5. Testing & Cutover Support
Coordinate performance, functional, regression, and UAT testing cycles.
Support cutover planning, execution, and post-upgrade validation activities.
Q
Q1 Technologies, Inc
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.