Tele-Counselor

University of New Mexico

Albuquerque, NM

JOB DETAILS
SKILLS
Campaigns, Customer Relationship Management (CRM) Systems, Customer Support/Service, Documentation, Employee Relationship Management (ERM), Student Services
LOCATION
Albuquerque, NM
POSTED
2 days ago

Using a customer relationship management tool, employees will conduct calling campaigns designed to provide information to prospective and current students, solicit feedback, build rapport, encourage enrollment, and document the history of their calls. Typically, calls will take place between 5:00PM and 8:00PM, Monday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit.

About the Company

U

University of New Mexico

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1889
WEBSITE
http://www.unm.edu/