• Albuquerque, NM
  • $12.50 Per Hour
30+ days ago

Job Description

Requisition IDreq37178 Working TitleTele-Counselor Pay$12.50 Hourly CampusMain - Albuquerque, NM DepartmentAdmissions Office (085A) Employment TypeStudent Employment Student TypeStudent Employment StatusNon-Exempt Background Check Required For Best Consideration Date7/21/2026 Position SummaryUsing a customer relationship management tool, employees will conduct calling campaigns designed to provide information to prospective and current students, solicit feedback, build rapport, encourage enrollment, and document the history of their calls. Typically, calls will take place between 5:00PM and 8:00PM, Monday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit. Minimum Qualifications Preferred Qualifications

  • Excellent customer service skills and phone etiquette.
  • Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Please attach your resume when completing application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Numbers & Facts

LocationAlbuquerque, NM
IndustryEducation
Company Size100 to 499 employees
Year Founded1889
Websitehttp://www.unm.edu/

About Company

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

Skills

  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Student Servicesunmatched
  • Telephone Skillsunmatched

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