Telecom Project Coordinator

Telecom Project Coordinator

Every fiber line Telecon builds ends at a home or business that will count on that connection for work, school, and staying in touch. In this role, you'll support every project manager on our design team, keeping projects moving. From loading new jobs into our systems to delivering finished design files to the customer. Telecom experience helps but isn't required. If you've kept a busy front desk, schedule, or office running, we'll teach you the industry and our systems.

Most of your day happens in Quickbase, P2/Sphere, and Microsoft Office. You'll log and close jobs, route reworks, flag delays early, and keep files clean enough that anyone could pick them up. Expect to switch between projects throughout the day and check in with project managers often to keep work on track.

This role fits someone who manages their own schedule, stays steady with customers when things get complicated, and jumps in when a teammate needs help. If you can drop one task for something urgent and pick the first back up without missing a detail, you'll do well here.

Quick Facts

• Location: Remote, open to candidates living in the Mountain Time Zone
• Wage: $18.00 - $21.00 per hour, with potential for overtime. Pay will meet or exceed the minimum wage that applies where the work is performed.
• Shift/Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m. Mountain Time, plus 2-4 hours one Saturday per month
• How to Apply: Apply online through this posting by October 30, 2026.

Responsibilities

• Coordinate day-to-day project activities and tasks based on established schedules and priorities
• Review incoming jobs, gather the job details needed to complete each project, and enter them into Quickbase for project managers to assign to the design team
• Support project managers and design leadership in planning, organizing, and carrying out project workflows
• Process job setup, reworks, and close-out in Quickbase and P2/Sphere
• Deliver completed design files to the customer
• Track project progress and flag risks, delays, or issues that could affect timelines
• Work with cross-functional teams to gather, document, and maintain project requirements
• Keep internal teams and external stakeholders updated and respond to their questions
• Keep project documentation, files, and records accurate and organized
• Help improve project coordination processes and tools
• Follow all policies, procedures, and compliance requirements
• Support weekend coverage, averaging 2 to 4 hours one Saturday per month, loading work the design team completes over the weekend
• Other duties as assigned

Required Qualifications

• At least 1 year of experience in an administrative, coordination, scheduling, or customer-facing role, such as front desk, reception, dispatch, or customer service
• Basic proficiency with Microsoft Office, including Word, Outlook, and Excel (sorting and filtering data)
• Strong organization and time management, with the ability to switch between multiple priorities in a fast-paced, deadline-driven environment and pick each back up without losing track
• Strong customer service skills, including staying professional and solution-focused in difficult situations
• High attention to detail and a focus on accuracy
• Clear written and verbal communication
• Solid problem-solving skills and sound judgment
• Willingness to learn the telecommunications industry
• Reliable and able to work independently in a remote setting

Preferred Qualifications

• Experience with Quickbase (highly preferred), P2/Sphere, Salesforce, or similar project management systems and databases
• Project support experience in telecommunications, engineering, or construction
• Experience triaging incoming requests or work orders
• Previous experience working from home

This position requires successful completion of a background check, as applicable.

Physical Requirements

This role involves prolonged periods of sitting and computer use. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Work Environment

This role is performed remotely from a home workspace. Telecon provides a laptop, monitor, keyboard, and mouse. You'll need reliable high-speed internet and a space where you can focus during working hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

• Weekly Pay
• Medical, Dental & Vision- Cigna and Guardian, HSA-eligible option available
• 401(k) with Company Match- 100% on your first 1%, plus 50% on the next 5% contributed
• Paid Time Off & 10 Paid Holidays
• Company-Paid Life, AD&D, and Short- & Long-Term Disability
• Employee Assistance Program- Confidential support anytime, anywhere, for stress, sleep, and financial concerns.
• Company Discount Program- Savings on insurance, wireless, travel, and entertainment
• Employee Referral Bonus Program
• Voluntary Benefits Available- Accident, critical illness, hospital indemnity, identity theft, legal

WELCOME TO TELECON

We Connect People. We Connect the World.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. Learn more at telecon.com.

Telecon values different views and new ideas, and is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace for all as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local law.

We welcome and encourage applications from people with disabilities. Reasonable accommodations are available upon request throughout the application and interview process.

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