The Site Administration Technician 1 supports field service maintenance, inventory, and repairs of inmate tablets and call processing equipment at multiple facilities, primarily based in Marysville, OH, with travel as needed.
Under minimal supervision, they inspect devices, troubleshoot issues, manage support functions, and ensure timely repairs within contractual timelines.
Responsibilities include maintaining communication with facility POCs, updating trouble tickets, and providing weekly reports.
Qualifications include a high school diploma, IT experience, proficiency in Windows and Microsoft Office, strong problem-solving skills, and the ability to work independently in a correctional environment.
The role requires physical effort, flexibility for varied schedules, and reliable transportation.
Benefits include health insurance, retirement plans, paid time off, and well-being resources.
ViaPath is committed to equal opportunity employment.