Installs, troubleshoots, repairs and maintains telecommunications equipment. Provides reports, completes requests for new service, determines methodology for installing telephone service, and determines appropriateness of moderate equipment changes or modifications.
Provides both NIPR and SIPR A/V and IT related support for approved local conferences, provide training on equipment, configuration of user log-on routines, maintenance of workstations, and associated peripherals.
Troubleshoots connection issues and interacts with DISA and 502 CS to help identify and determine appropriate fix actions.
Provides overall support for NIPR and SIPR VTCs, provide VTC support service until the completion of the event, provide training on VTC equipment, configuration of user log-on routines, maintenance of workstations, and associated peripherals.
Works in collaboration with customer and other agencies to produce simple video products. Utilizes video editing software to format video for DVD distribution or uploading to a website for viewing.
Operates simple digital video effects equipment, cameras, hard disk video recorders, and audio mixers; sets up and adjusts lighting equipment; Adjusts audio equipment to include assorted microphones.
Provides basic troubleshooting of video, audio, and lighting equipment; performs routine equipment maintenance; makes recommendations to the department for software and equipment purchases.
Consults with the base communications squadron and other DOD/Air Force Agencies as deemed necessary to coordinate associated requirements and activities.
Minimum Experience/ Requirements
Responsible for scheduling approximately 300 VTCs annually at JBSA Lackland; approximately 125 VTCs annually at AFCEC Tyndall
Global Commerce & Services, LLC (GCS) is an Information Technology company founded in 2000. The company has provided services in the areas of Systems Engineering and Integration, Software Development, Information Assurance, Cyber Security, Network Support, and Program/Project Management. Our clients include Department of Agriculture, Department of Navy, Department of Army, U.S. Peace Corps and Defense Information Systems Agency. We focus on translating business needs into technology solutions. We understand how crucial it is for organizations and agencies to make the right investment in technology, and that is why GCS partners with clients to provide value added solutions that meet individual business requirements. GCS helps companies modify their business and systems processes to become more efficient and capitalize on their technology investment. We’ve been recognized and awarded for our ability to provide exceptional service, and our goal is to always exceed both the requirements and expectations of every project. We pride ourselves on our ability to deliver projects successfully, with no schedule delays, cost overruns, or late deliverables. Our company is accountable and dependable, with an experienced management team that keeps us up-to-date with industry knowledge