Telecommunications Coordinator

Telecommunications Coordinator

Salary

$48,376.31 - $77,336.80 Annually

Location

103 W. Tabb St., Petersburg, VA

Job Type

Full-Time

Job Number

01044

Department

Emergency Communications

Opening Date

02/25/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Description

Performs responsible technical work overseeing the Public Safety Communications operators.

Work is performed under regular supervision. Supervision is exercised over subordinate personnel.

Essential Functions

Supervises the operation of the communications center.

Plans, and coordinates training for dispatchers.

Revise internal procedures related to the Communications Division.

Develops new programs and procedures in accordance with guidelines.

Prepares work schedule for personnel.

Reviews daily false alarm data and monitors number of false alarms per location.

Inspects daily E-911 call for data accuracy and reports findings to telephone company.

Checks all communications equipment to ensure proper operation and reports problems to the appropriate service contractors.

Inventories and orders division supplies.

Functions as a Communication Operator II on occasion due to personnel shortages.

Takes telephone calls concerning complaints, relays information to appropriate personnel and makes necessary reports.

Performs related task as required.

General Knowledge of procedures and regulations relating to the department.

Thorough knowledge of the technical and administrative aspects of Communications Division.

Ability to write clearly and concisely.

General knowledge of the geography of the City and location of the important buildings.

Ability to establish and maintain effective working relationships with the supervisors.

Co-workers, contractors, cooperating agencies and the general public.

Ability to employ team oriented problem solving techniques and to be an open motivational manager committed to continuous quality improvement.

Qualifications

Any Combinations of education and experience equivalent to graduation from high school and considerable experience in telecommunication systems.

Additional Requirements

Ability to obtain State Dispatchers Certification, VCIN Certification and Instructors Certificate within one (1) year from the date of employment.

Ability to work in an office environment.

For a summary of Benefits currently being offered by the City of Petersburg for Full-Time Employees Only, please click the following link: http://www.petersburgva.gov/index.aspx?NID=518

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52 - 7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Are you a City of Petersburg employee (full-time or part-time/temporary)?

• Yes, I am a City of Petersburg employee.
• No, I am not a City of Petersburg employee

04

Do you have working knowledge of the American with Disabilities Act (ADA) and its applications?

• Yes, I do have the ability to perform the physical requirements of the position.
• No, I am unable to perform the physical requirements of the position.

05

Were you referred by US Army PaYS or Virginia Values Veterans V3? If so, please specify which program.

06

Have you previously worked for the City of Petersburg? If so, what department?

Required Question

Employer City of Petersburg

Address 135 No. Union Street

Petersburg, Virginia, 23803

Phone 8047332381

Website http://www.petersburgva.gov