MUST WORK ONSITE IN EDISON, NJ AREA or BOSTON, MA. ONSITE FINAL INTERVIEW REQUIREDOur client is seeking a Senior Telecom/Contact Center Engineer to support a primarily on-prem Avaya environment while leading the transition to Five9 as the future cloud contact center platform. This hands-on role will focus on UCaaS/CCaaS migration, platform upgrades, and mentoring the existing team as they build Five9 expertise.Key Experience Needed:7-10+ years of telecom engineering experienceExperience working with Five9 (Previous work/have done migrations to cloud (UCaaS/CCaaS) is a high priorityPrevious background doing major upgrades, design, and platform evaluation#J-18808-Ljbffr