Telecommunications Learning & Development Specialist Sr

Lower Colorado River Authority (LCRA)

Austin, Texas

JOB DETAILS
SKILLS
Adult Learning, Best Practices, Business Administration, Business Operations, Computer-Based Training (CBT), Continuous Improvement, Driver's License, Human Resources Management, Improvement Metrics, Instructional Design, Leadership, Mentoring, Needs Assessment, Staff Development, Team Player, Technical Training, Telecommunications, Telecommunications Industry, Training Program, Training/Teaching, Training/Teaching Curriculum, Training/Teaching Materials
LOCATION
Austin, Texas
POSTED
5 days ago
Here's the Role:

We are seeking a visionary Senior Learning & Development Specialist to build and spearhead new training initiatives for our telecommunications team! In this strategic role, you will design, develop, and launch high-impact learning programs that elevate individual performance, drive team engagement and support telecom’s business goals. Shape employee growth by designing strategic learning paths (e.g., classroom, web-based, or blended) tailored to specific business goals. As a key partner to HR and business leaders, you will build, launch, and drive impactful training and mentorship initiatives. This is an opportunity to leverage industry expertise to deliver and optimize our services in telecom! 

How You’ll Contribute:
  • Partner with SMEs to perform needs assessments and apply adult learning theories and instructional design methodologies to build and deliver engaging training solutions via CBT, ILT or blended learning. 
  • Direct scalable training and mentorship programs while partnering with leaders to strengthen team capabilities within assigned business units.  
  • Design and deliver comprehensive leadership and compliance training programs, drive employee development and operational best practices. 
  • Evaluate and adjust training content to maintain high engagement and relevance across a diverse workplace. 
  • Measure program metrics and continuously improve curriculum effectiveness to optimize results. 
  • Align learning programs with LCRA’s business objectives for telecom by collaborating closely with department leaders to assess talent needs and skill gaps. 
How You’re Qualified:
  • Nine or more years of experience in companywide and/or operational training and development programs or other relevant experience.
  • A degree(s) in human resource management, business administration, or relevant field may be substituted per LCRA guidelines for certain years of experience.
  • Driver's license
How You’ll Stand Out:
  • Experience working in the telecommunications industry and developing technical training.  
  • Experience in designing, developing, and delivering learning and development programs.  
  • Proficient in facilitating frontline staff and senior leadership. 
  • Advanced skill in effectively collaborating with leaders to design
How We’ll Support You:

Benefits that don't just check boxes, they make life better. From healthcare to wellness to time off, we've got you covered, so you can focus on what matters. Discover More

Equal Opportunity Employer:
  • LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
  • LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email

    lcra.benefits@lcra.org

    . Reasonable accommodations will be determined on a case-by-case basis.

About the Company

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Lower Colorado River Authority (LCRA)