Telecommunications Officer
Location
TJC Central Campus
Job Type
Full-Time Regular
Job Number
2026-00178
Department
Campus Police
Opening Date
06/12/2026
Number of Months
12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.
ABOUT
The primary function of a Police Telecommunicator is to receive and prioritize Emergency 9-1-1 and non-emergency telephone calls from the public. Dispatches appropriate emergency service agencies such as police, fire, and emergency medical units. Monitors public safety units in the field. Retrieves and enters computer data for emergency response personnel within the service area. Answer administrative telephone lines, enter information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator also monitors closed-circuit television (CCTV) during special events and for security-related activities, and performs multiple tasks concurrently, while working in a fast-paced environment and maintaining a professional and positive demeanor. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
WHAT YOU WILL DO
COMPETENCIES
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Multi-tasking, Negotiation, Written Communication, Organizational Skills, Problem-solving, Project Management, Time Management, Typing/Word Processing
SUPERVISORY RESPONSIBILITIES
Individual Contributor
Work Environment: Regular work required outside of normal business hours
Physical Demands: Sitting, walking, standing, lifting, pushing/pulling
Travel Required: No
If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record.
PHYSICAL DEMANDS
Indicate the time required to do each of the following physical demands:
Time SpentNever
0%Occasionally
1-33%Frequently
34-66%Continuously
67-100%Standing X
Walking X
Sitting
XReaching X Lifting/Carrying Up to 10 lbs X
10 lbs to 50 lbs X
More than 50 lbs X
Pushing/Pulling Up to 10 lbs X
10 lbs to 50 lbs X
More than 50 lbs X
Use computer/keyboard
X
WORKING CONDITIONS
Indicate the time required to do each of the following physical demands:
No
Yes
Working in an enclosed, secured communications environment
x
Working in Patient Care Unit (e.g. Nursing unit; outpatient clinic)
x
Exposure to human/animal blood, body fluids, or tissues
x
Exposure to harmful chemicals
x
Exposure to radiation
x
Exposure to animals
x
Must be able to work any shift assignments during the day, evening, and night with possible varying days off and on holidays. Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.
WHO YOU ARE
Required Education
High school diploma or equivalent
ADDITIONAL INFORMATION
EXPECTATIONS
NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.
This is a security-sensitive position. Candidates will be subject to a criminal background check.
INSURANCE (Coverage fully or partially funded by the College)
Health Insurance
Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.
Employees premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.
Basic Life Term Life Insurance
The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.
Long-Term Disability
This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.
Optional Term Life Insurance
With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.
OPTIONAL INSURANCE (Coverage fully funded by the employee)
Dental Insurance
Two dental insurance plans are available to full-time employees and eligible dependents.
Vision Insurance
The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.
Voluntary Accidental Death and Dismemberment
This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.
Short-Term Disability
If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.
Cancer/Intensive Care Plan/Heart Plan/Accident Plan
Several optional plans are available to employees and eligible dependents through AFLAC.
Dependent Term Life Insurance
An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.
Tobacco User Premium
All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.
RETIREMENT
Retirement
The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.
TJC Alternative Retirement Plan
The College contributes on a monthly basis 4% of a full-time employees salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.
Tax-Sheltered 403(b) Plans
An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.
457 Deferred Compensation Plan
An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.
HOLIDAYS AND LEAVE
Vacation
Only 12-month employees are eligible to accrue vacation time on a monthly basis.
Sick Leave
Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.
Holidays
Reduced Operations Periods
PROFESSIONAL AND CONTINUING EDUCATION
Professional Development
The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.
Enrollment in TJC Credit Classes
The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.
The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.
OTHER BENEFITS
TJC Event Attendance
Free admission to regular season College sporting events for employees and immediate family.
Free admission for two to most cultural arts events on campus.
Library Use
Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use
Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.
Employer Tyler Junior College
Address 1390 S Baxter Ave
Tyler, Texas, 75701
Phone (903) 510-2419
Website http://www.tjc.edu