Job Description
Grow your career at Cedars-Sinai! We were recently named one of the Best Places to Work in IT 2025 by Computerworld and ranked #2 among large organizations for hybrid work. The organizations Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here? Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What you will be doing: The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting system, cable assignment system, inventory management (including cellular, wireless and beeper systems), work order and trouble ticket systems.
On a real-time basis, responsible for developing customized reports in response to requests from user groups and the development of fraud protection reports that identify possible sources of fraud and abuse. Identifies information relevant to senior management in the day-to-day operations of the medical center, develops customized report summaries and assists in the creation of medical center policies. Responsible for ensuring that charge-back information is appropriately provided to departments and that costs are forecasted based upon identified trend reports.
Primary duties include support of corporate cellular accounts and pagers. Works closely with the Senior Telecommunications Engineers to ensure that inventory levels are maintained appropriately, and that system demand is appropriately forecasted. Responsible for identifying extra costs and negotiating with suppliers to ensure that the organization meets contractual obligations in the most efficient manner. Works closely with vendors to identify alternative sources for services that are consistent with the organizations financial goals.
Responsible for the assignment of telephone numbers enterprise-wide and the documentation of cable as it is added to the facility and utilized by the voice network Technicians. Responsible to procure, provision and support corporate cellular and paging inventory and databases, and to provide end users with support and troubleshooting of these corporate devices.
Required to provide consultative support to senior management regarding operational needs identified through the utilization of call accounting and traffic data daily. Accountable for all documentation of the voice network and associated peripheral equipment, including, but not limited to Voice Mail, IVRs and CTI applications.
Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for onsite requirements
Qualifications
Experience Requirements:
Educational/Certification Requirements:
#LI-Hybrid #LI-JM1
Cedars Sinai is one of the largest nonprofit academic medical centers in the United States, and it is the largest private academic medical center in the Western United States. The Cedars Sinai main campus, which encompasses nearly 24 acres, is located at the point where the cities of Los Angeles, Beverly Hills, and West Hollywood meet. Cedars Sinai has been recognized annually by U.S. News & World Report’s top 10 best hospitals in the U.S. The institution most recently placed No. 7 among a select group of 20 Honor Roll hospitals and ranked nationally in a dozen specialties. In addition, Cedars Sinai ranked No. 3 in California and No. 2 in the Los Angeles metro area.
Within Cedars Sinai, the Institute for Research on Health Aging conducts multi-disciplinary research that prioritizes the prevention of cardiovascular disease, neurocognitive disease, and cancer. Our focus is on translating new research discoveries into pragmatic interventions aimed at promoting healthy aging across diverse populations. Our approach involves human physiology, cohort, and clinical trial studies and our team includes established experts in population, clinical, translational, basic, and data science.