Telecommunications Representative

UR Medicine Thompson Health

  • Canandaigua, New York
  • 30+ days ago
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    Skills

    • Cellular Telephoneunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • High School Diplomaunmatched
    • Microsoft Product Familyunmatched
    • On Callunmatched
    • Operations Processesunmatched
    • Pagerunmatched
    • System Operationsunmatched
    • Telecommunicationsunmatched
    • Voice Applicationsunmatched
    • Voice Mailunmatched

    Description

    Schedule: Part time weekends every Saturday and Sunday days 7am-3p including one evening either Tuesday or Wednesday 3p-7p.

    What will you do?

    • Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
    • Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

    Key Responsibilities/Competencies

    • Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
    • Ability to function calmly under stressful situations related to calling a Code on the public address system.
    • Ability to be flexible in decision-making and prioritizing assignments.
    • Ability to work independently and within a group.
    • Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

    Requirements

    • High School diploma or equivalent, Associate degree preferred
    • Previous operator/switchboard and customer service experience
    • Basic computer skills and knowledge of MS products.

    Pay Range: $17.83 - $20.00

    Starting Pay: Based on experience 

    Thompson Health is an EOE encouraging  individuals with disabilities, and veterans to apply.

    Numbers & Facts

    LocationCanandaigua, New York
    Websitehttp://www.thompsonhealth.com

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