Position Summary

• Support project leads by applying project management knowledge, tools, techniques, and best practices.
• Drive the adoption of project management methodologies, standards, and governance.
• Plan, coordinate, and implement enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities.
• Manage technology modernization initiatives, vendor coordination, and infrastructure planning to ensure successful project delivery aligned with agency objectives.
• Must be local to the Metro Atlanta area.

Key Responsibilities

Technology Planning & Project Delivery

• Plan and manage enterprise telecommunications, network, voice, and infrastructure modernization projects.
• Develop project plans, schedules, milestones, budgets, and resource requirements.
• Identify and manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across multiple DBHDD facilities and stakeholders.
• Track project progress and provide regular status reports to leadership.
• Ensure projects are delivered on time, within scope, and within budget.

Infrastructure Modernization

• Develop and manage infrastructure modernization roadmaps.
• Coordinate upgrades and deployments for:
  • Voice Services (VoIP/HVS)
  • Data Networks
  • Wireless Infrastructure
  • Fiber Optic & Structured Cabling
  • Public Address (PA) Systems
  • HVAC Monitoring Systems
  • Fire Alarm Infrastructure
  • Cisco Endpoint Refresh Programs
• Support implementation of emerging technologies and enterprise infrastructure enhancements.

Telecommunications & Voice Services

• Lead and coordinate HVS/VoIP transformation initiatives.
• Develop implementation and migration strategies for voice modernization projects.
• Coordinate:
  • Site assessments
  • Infrastructure evaluations
  • Inventory reviews
  • Equipment staging
  • Deployment activities
  • Migration planning
• Ensure seamless migration from legacy voice platforms to modern VoIP solutions.

Vendor & Contract Management

• Build and maintain relationships with telecommunications carriers and technology vendors.
• Coordinate vendor deliverables and implementation schedules.
• Monitor vendor performance against project commitments and contractual obligations.
• Participate in technology evaluations, vendor selection, and procurement activities.
• Ensure vendor compliance with project timelines and service expectations.

Asset & Infrastructure Governance

• Oversee technology asset inventory and reconciliation activities.
• Ensure infrastructure assets are accurately documented in Asset Management systems.
• Coordinate technology refresh initiatives and equipment lifecycle management.
• Maintain accurate asset records and infrastructure documentation.

Special Projects

• Support enterprise-wide technology and infrastructure initiatives.
• Coordinate network integration and modernization projects.
• Assist with strategic agency technology programs and special initiatives.
• Collaborate with cross-functional teams to implement enterprise technology solutions.

Required Qualifications

• Bachelor's degree in:
  • Information Technology
  • Business Administration
  • Engineering
  • Related field
• PMP (Project Management Professional) Certification
• Minimum 5 years of Project or Program Management experience.
• Experience managing:
  • Telecommunications projects
  • Network infrastructure projects
  • Enterprise infrastructure implementations
• Strong vendor management and stakeholder coordination experience.
• Experience with:
  • VoIP technologies
  • Enterprise networking
  • Wireless technologies
  • Telecommunications infrastructure
  • Enterprise technology modernization projects

Preferred Skills

• Strong knowledge of:
  • Telecommunications infrastructure
  • Voice over IP (VoIP)
  • Enterprise networking
  • Wireless infrastructure
  • Structured cabling
  • Fiber optic infrastructure
• Experience managing infrastructure refresh and modernization initiatives.
• Strong project planning, scheduling, and risk management skills.
• Excellent communication and presentation skills.
• Ability to coordinate multiple concurrent projects and priorities.
• Strong analytical, organizational, and problem-solving abilities.
• Experience working with cross-functional teams, vendors, and executive stakeholders.
• Knowledge of project management methodologies, governance, and best practices.
• Experience supporting large-scale enterprise technology implementations.