Sign upLog in

Telecommunications Specialist III

Rigil Corporation

Oklahoma City, OK

Apply
JOB DETAILS
SKILLS
Analysis Skills, Communication Systems, Consulting, Customer Escalations, Customer Experience, Federal Aviation Administration (FAA), Health Insurance, High School Diploma, Identify Issues, Network Administration/Management, Network Cable, Network Configuration Management, Product Development, Resolve Customer Issues, Small Business, Speech Technology, Statement of Work (SOW), Team Player, Technical Strategy, Telecommunications, Telecommunications Equipment, Training/Teaching, Tuition Fees, Vision Plan, Voice Applications
LOCATION
Oklahoma City, OK
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

Role: Telecommunications Specialist III

About Rigil
Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders.
  
Location: 6500 S MacArthur Blvd Oklahoma City, OK
Job Type: Full Time
 
Job Description:
  • Performs onsite, in person, walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience.
  • Manages and updates local work order tracking system, briefs Federal Staff on an Ad hoc basis about project concerns.
  • Provides weekly activity reports on overall work performed.
  • Resolves customer complaints and escalations.
  • Evaluates, analyzes, develops or improves communication systems, procedures and requirements as outlined in the statement of work.
  • Coordinates the installation of telephone and network positions.
  • Works on inside and outside Telecom and Network infrastructure cable plant.
  • Assists all Telecommunications Mechanics as requested.
  • Installs, removes, maintains, modifies, troubleshoots and repairs voice and/or non-voice. communications systems including paging, alarm, analog and digital communications equipment
  • Runs cables, installs connectors, etc. associated with telecommunications equipment for voice and non-voice circuits.
Minimum Qualifications: 
  • Must be a high school graduate or equivalent
  • Must have at least five years’ experience in pulling wire cable to termination point, for installation of network positions, telephones, switches, etc.
  • Four years’ experience handling customer calls and interactions
  • Experience at MMAC/FAA is preferred

About the Company

R

Rigil Corporation

Resume Resources

Free Resume TemplatesFree Resume Builder