Telecommunications Specialist (RingCentral)

America At Work
  • Boston Metro Area, Massachusetts
    14 days ago

    Job Description

    A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

     

     
     

    Required Qualifications

    • RingCentral experience

    • Bachelor’s in Computer Science or equivalent experience

    • 5+ years telecom/IT network systems experience

    • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

    Preferred Certifications

    • Cisco CCNA or CCVP

    • Avaya Certified Support or Implementation Specialist

    $80,000 - $95,000 a year
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Numbers & Facts

    LocationBoston Metro Area, Massachusetts
    Websitehttp://americaatwork.com

    Skills

    • Apple Macsunmatched
    • Artificial Intelligence (AI)unmatched
    • Avaya Softwareunmatched
    • Cloud Computingunmatched
    • Computer Scienceunmatched
    • Content Management Systems (CMS)unmatched
    • Healthcareunmatched
    • Identify Issuesunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Systems Administration/Managementunmatched
    • Telecommunicationsunmatched
    • Telephonyunmatched
    • VoIP (Voice over IP)unmatched
    • Voice Applicationsunmatched

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