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Telemarketer - State Farm Agent Team Member

Lelly Woo-Grimes - State Farm Agent

Garden Grove, CA

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JOB DETAILS
SKILLS
Auto Insurance, Calendar Management, Chinese Language, Communication Skills, Computer Skills, Cross-Selling, Customer Relationship Management (CRM) Systems, Customer Support/Service, English Language, Follow Through, Insurance, Insurance Sales, Lead Generation, Leadership, Life Insurance, Microsoft Office, Multilingual, Multiplatform/Cross-Platform, Presentation/Verbal Skills, Revenue Growth, Sales, Sales Prospecting, Sales Support, Service Delivery, Spanish Language, Telemarketing, Training/Teaching, Vietnamese Language
LOCATION
Garden Grove, CA
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

Job Title: Entry‑Level Telemarketer / Customer Outreach Representative (FULL or PART time)
Location: Garden Grove, CA area
Employer: Lelly Woo‑Grimes State Farm®


About Us


Lelly Woo‑Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering “SERVICE & COMMITMENT by providing personalized products to protect assets, build financial stability, and secure legacies.


Key highlights about our agency and leadership:


  • We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.

  • Multilingual environment: we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects.

  • Strong reputation: we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.

  • We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.

We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry-level role, this may be the place for you.


Position Overview


As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross-sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.


What You’ll Do


  • Make outbound calls to leads, former clients, and referral lists

  • Introduce and explain various insurance products (auto, renters, home, life, etc.)

  • Schedule appointments for licensed agents

  • Follow up with leads

  • Update and maintain CRM and contact databases

  • Support cross-selling and renewal efforts

  • Work toward monthly call, contact, and conversion goals

  • Participate in training sessions to improve product knowledge and calling skill

What We’re Looking For:


We want candidates with potential, not necessarily years of experience. Here’s what matters most:


  • Strong verbal communication skills

  • A positive, coachable attitude

  • Eagerness to learn and grow in a sales environment

  • Basic computer literacy (CRM systems, Microsoft Office, etc.)

  • Ability to handle rejection and persist through follow-up

  • Self-motivation, discipline, and reliability

  • Previous sales, customer service, or telemarketing experience is a plus—but not required
Please Apply

About the Company

L

Lelly Woo-Grimes - State Farm Agent

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