Benefits:- Bonus based on performance
- Opportunity for advancement
- Training & development
Job Title: Entry‑Level Telemarketer / Customer Outreach Representative (FULL or PART time)Location: Garden Grove, CA area
Employer: Lelly Woo‑Grimes State Farm®
About Us
Lelly Woo‑Grimes leads a highly regarded State Farm agency based in Garden Grove, CA. Her team is known for delivering
“SERVICE & COMMITMENT by providing personalized products to protect assets, build financial stability, and secure legacies.Key highlights about our agency and leadership:
- We’re proud to be a Top 100 Agent in the company and recognized as the #1 Life Insurance Agent for her region.
- Multilingual environment: we serve clients in English, Spanish, Cantonese, Vietnamese, and other Chinese dialects.
- Strong reputation: we maintain a 4.9/5 average rating (198+ reviews) over multiple platforms.
- We offer a full suite of insurance options: auto, home, renters, life, pet, business, and more.
We value growth, community impact, and creating a supportive work atmosphere. Whether you’re just launching your career or seeking a meaningful entry-level role, this may be the place for you.
Position Overview
As a Telemarketer / Outreach Representative, your primary mission will be to connect with prospective and existing clients over the phone. You’ll help generate leads, renew policies, cross-sell insurance products, follow up on warm prospects, and provide excellent customer service—all as part of our dynamic sales team.
What You’ll Do
- Make outbound calls to leads, former clients, and referral lists
- Introduce and explain various insurance products (auto, renters, home, life, etc.)
- Schedule appointments for licensed agents
- Follow up with leads
- Update and maintain CRM and contact databases
- Support cross-selling and renewal efforts
- Work toward monthly call, contact, and conversion goals
- Participate in training sessions to improve product knowledge and calling skill
What We’re Looking For:
We want candidates with potential, not necessarily years of experience. Here’s what matters most:
- Strong verbal communication skills
- A positive, coachable attitude
- Eagerness to learn and grow in a sales environment
- Basic computer literacy (CRM systems, Microsoft Office, etc.)
- Ability to handle rejection and persist through follow-up
- Self-motivation, discipline, and reliability
- Previous sales, customer service, or telemarketing experience is a plus—but not required
Please Apply