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Telemarketer - State Farm Agent Team Member

Yesenia Alvarez - State Farm Agent

Garland, TX

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JOB DETAILS
SKILLS
Calendar Management, Campaigns, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Training, Customer/Client Research, Insurance, Lead Generation, Marketing, Marketing Campaign, On Call, Organizational Skills, Persuasion Skills, Regulatory Compliance, Reporting Skills, Resolve Customer Issues, Sales, Sales Prospecting, Sales Qualification, Social Media, Team Player, Telemarketing, Telephone Skills, Training/Teaching
LOCATION
Garland, TX
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance

ABOUT OUR AGENCY:
With six years of experience as a State Farm agent and another six as a team member before that, I bring more than a decade of industry knowledge to the table. My husband Jim and I share our home with our two beloved dogs, Asher and Niko, and we love spending our free time exploring the outdoors and going on adventures together. That same passion for connection carries into our office culture — we’re a friendly, growing team with a deep commitment to educating our customers and helping them feel confident in their coverage.


Our office currently has three team members, and we pride ourselves on creating a supportive environment where people can truly thrive. Perks include a flexible schedule, paid licensing, opportunities for advancement, and unique wellness benefits — my husband, a chiropractor, visits the office once a month to offer adjustments to the team.


We’re looking for outgoing, friendly individuals with a growth mindset who want to build meaningful relationships and grow their careers. If you’re excited about learning, helping people, and growing in a supportive and collaborative environment, this could be the perfect place for you.


ROLE DESCRIPTION:
As a telemarketer for Yesenia Alvarez Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency. 

RESPONSIBILITIES:
  • Make outbound calls to prospective customers to promote State Farm insurance products and services.
  • Identify and qualify leads for agents by gathering relevant customer information.
  • Stay informed about the various insurance products and services offered by State Farm.
  • Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
  • Provide initial information to potential customers and answer basic questions about insurance options.
  • Maintain and update a database of prospects and customer interactions.
  • Ensure all communications adhere to State Farm guidelines and compliance standards.
  • Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS: 
  • Previous telemarketing or sales experience, preferably in the insurance industry.
  • Communication and persuasion skills; proficiency in using CRM software.
  • Basic understanding of insurance products or a willingness to learn.
  • Ability to handle rejection and remain motivated.
  • Organizational skills to manage and track multiple leads.
  • Professional and courteous telephone manner.
  • Focus on achieving targets and contributing to the agency’s growth.

About the Company

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Yesenia Alvarez - State Farm Agent

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