Position Overview: Our State Farm agency is growing and we are looking for a motivated Appointment Setter/Lead Coordinator to help connect our potential customers with our licensed insurance team.
In this role, you will be responsible for reaching out to prospective customers, following up on leads, and setting appointments for our licensed agents to review insurance options. This is an ideal role for someone who enjoys talking with people and thrives in a fast-paced environment.
This position focused on lead follow-up and appointment setting, not selling policies.
RESPONSIBILITIES:
Make outbound calls to prospective customers
Follow up with internet and marketing lead
Schedule appointments for licensed agents
Maintain accurate notes in our CRM system
Provide friendly and professional service on every call
Help keep our sales team's calendars full
QUALIFICATIONS:
Strong communication and phone skills
Positive attitude and strong work ethic
Comfortable making outbound calls
Organized and detail oriented
Customer service or call center experience preferred
Ability to work independently and stay motivated
About Our Agency: Our agency is committed to helping customer protect what matters most while providing exceptional service. We believe in creating a positive team environment where hard work and success are recognized.
If you enjoy talking with people and want to be part of a growing team, we would love to hear from you.