Campaigns, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Customer/Client Research, Insurance, Lead Generation, Marketing, On Call, Organizational Skills, Persuasion Skills, Regulatory Compliance, Reporting Skills, Resolve Customer Issues, Sales, Sales Prospecting, Sales Qualification, Social Media, Telemarketing, Telephone Skills
- Growth potential/Opportunity for advancement within my office
- Multiple Bonuses throughout the year
- Commission
- Hourly pay
ROLE DESCRIPTION:
As a Telemarketer for Diego Cervantes State Farm Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
RESPONSIBILITIES:
- Make outbound calls to prospective customers to promote State Farm insurance products and services.
- Identify and qualify leads for agents by gathering relevant customer information.
- Process payments, collect/attach forms and follow up with customers as needed.
Provide initial information to potential customers and answer basic questions about insurance options. - Maintain and update a database of prospects and customer interactions.
- Ensure all communications adhere to State Farm guidelines and compliance standards.
- Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS:
- Previous telemarketing or sales experience, preferably in the insurance industry.
- Bilingual-Spanish-Communication and persuasion skills; proficiency in using CRM software.
- Professional and courteous telephone manner.
- Organizational skills to manage and track multiple leads.
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Diego Cervantes - State Farm Agent