Description of the role
This role requires a self-motivated and customer-oriented individual who has a passion for selling cars. As a Telemarketing Car Sales Associate at Subaru Evergreen Park, you will be responsible for interacting with customers over the phone, providing information about our vehicles, and ultimately promoting sales.
Responsibilities
- Conduct sales calls to potential customers
- Promote and sell vehicles
- Provide excellent customer service
- Maintain knowledge of current sales and promotions
Requirements
- Previous experience in sales or customer service
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of automotive industry is a plus
About the Company
Subaru Evergreen Park is a part of the International Autos Group, a family-owned and operated group of dealerships with a strong legacy in the automotive industry. We strive to set the highest standards in the retail automobile industry, and we value employee growth and development within our company.
WE OFFER:
- Paid training
- Paid vacation
- Medical, dental, and vision
- 401K
- Closed Sundays
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- Enthusiastic with high energy throughout the sales workday
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
- SPANISH AND/OR POLISH SPEAKER IS A PLUS!