Telemarketing Sales Representative

Key Responsibilities:

• Conduct outbound and inbound calls to engage potential and existing customers.
• Present Comcast products and services (e.g., internet, cable, phone) to match customers' needs.
• Meet or exceed daily, weekly, and monthly sales targets.
• Build and maintain customer relationships through excellent communication and follow-up.
• Handle objections and provide solutions to customer concerns professionally.
• Maintain accurate records of customer interactions and sales in the system.
• Stay updated on Comcasts latest products, promotions, and industry trends.

Qualifications:

• Experience: Minimum of 1 year in Hard Selling or any related Sales roles.
• Skills:
• • Strong persuasion, negotiation, and communication skills.
  • Strong ability to build rapport and handle objections effectively.
  • High emotional intelligence and resilience in handling customer rejections.
  • Excellent communication and presentation skills (verbal and written).
  • Proficiency in using CRM software and basic computer applications.

Attitude: Results-oriented, motivated, and customer-focused.

The Hiring Process:

Our recruitment process consists of two stages to ensure we select the best candidates:

• Group Interview
  • Showcase your personality and team interaction skills while answering sales-related questions.
• Technical Checking
  • We'll assess your equipment and internet connection to ensure you're set up for success in a remote environment.

Before You Apply, Please Ensure You Have the Following Equipment:

1. • Noise-Canceling Headphones: Essential for clear and professional audio.
   • Reliable Internet Connection: At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
   • Backup Internet Source: With a speed of 2050 Mbps to avoid interruptions.
   • Backup Power Supply: To stay operational during power outages.
   • Wired Connection: Ethernet/LAN cable for consistent internet performance.
   • Laptop Requirements: Core i5 processor or better, with at least 8GB RAM for smooth multitasking.