Telemetry Installation and Maintenance Specialist

Is this you?

• Do you enjoy being in the field—driving safely, meeting customers, and fixing problems on the spot?
• Are you confident installing, maintaining, and testing connected hardware such as Otodata devices?
• Do you excel at troubleshooting electronics/IoT systems and documenting what you find?
• Can you stick to a schedule, coordinate with dispatch, and still deliver top-notch service?
• Are you the teammate others count on for clear communication and follow-through?

What you’ll do

• Provide on-site service and support during field visits and dispatches.
• Align daily work to scheduled tasks to keep operations timely and predictable.
• Install, repair, maintain, and test equipment to ensure full functionality and compliance.
• Identify faults, isolate root causes, and apply the right fix.
• Produce accurate, timely reports detailing work performed and outcomes.
• Improve processes by documenting and suggesting enhancements.
• Operate company vehicles safely and use field automation tools to manage routes and tasks.
• Adhere to company protocols and safety procedures at all times.
• Share knowledge across teams and collaborate to strengthen service delivery.
• Cultivate positive relationships with customers, vendors, and partners.
• Provide actionable feedback to elevate installations and the customer experience.

Bring these skills

• Proven field service expertise across installation, troubleshooting, and repairs.
• Technical proficiency with testing, diagnostics, and servicing of electronic/IoT equipment.
• Strong customer service orientation and communication skills.
• Meticulous documentation and attention to detail.
• Self-motivation, ownership, and reliability without close supervision.
• Ability to adapt quickly to new products, processes, and environments.
• Effectiveness in fast-paced, dynamic settings.

The must-haves

• High school diploma or equivalent (required).
• Experience in field operations, technical support, or equipment installation/maintenance; hands-on IoT/electronics troubleshooting; customer-facing experience.
• Valid driver’s license and clean driving record (vehicle operation is part of the role).
• Ability to travel up to 75%.

Nice to have

• Associate’s degree or technical certification in IT, electronics, or engineering.
• CompTIA A+, Network+, or similar certifications.
• Prior telemetry or gas industry exposure.
• Strong knowledge of United States geography.
• No criminal or judicial record related to the services provided.