Telephone Operator - Every weekend (Saturday and Sunday) from 3pm to 11pm

Job Summary

Telephone Operator (Weekend Evenings)

Every Other Saturday & Sunday | 3:00 PM - 11:00 PM

Be the voice that keeps our hospital connected.

St. Christopher''s Hospital for Children is seeking a dependable, customer-focused Telephone Operator to join our team every weekend. In this role, you''ll serve as the first point of contact for patients, families, physicians, and staff, ensuring calls are handled professionally, efficiently, and with compassion.

This position plays a vital role in supporting hospital operations by connecting callers to the appropriate departments, assisting with emergency communications, and helping patients and visitors navigate the hospital.

What You''ll Do

• Answer and direct incoming external and internal calls in a courteous and timely manner.
• Provide approved patient information while maintaining confidentiality.
• Page physicians and on-call staff following established hospital procedures.
• Maintain and update physician on-call schedules within the hospital paging system.
• Respond promptly to medical emergency notifications and initiate appropriate communication procedures.
• Assist patients, families, visitors, and staff by providing accurate hospital information and directions.
• Support hospital pager services and communication systems.

We''re Looking For Someone Who

• Has excellent customer service and communication skills.
• Remains calm, organized, and professional in a fast-paced environment.
• Can multitask while maintaining accuracy and attention to detail.
• Enjoys helping others and providing exceptional service.
• Is dependable and committed to working every other Saturday and Sunday from 3:00 PM to 11:00 PM.

If you''re looking for a meaningful weekend opportunity where your communication skills make a difference every day, we''d love to hear from you!

#STC

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Multi Line Telephone Operational Skills
• Multitasking

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher''s Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area

About St. Christopher''s Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher''s has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher's is a Magnet designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child''s health conditions can be treated close to home.

Discover why our hospital is a great place to work-take a virtual tour of our facility here: St. Chris Hospital Tour