Telephone Operator (SY)

Northwell Health Inc

Syosset, NY

JOB DETAILS
SKILLS
Administrative Skills, English Language, High School Diploma, Hospital, Language Interpreter, PBX Operator, Telephone Skills
LOCATION
Syosset, NY
POSTED
3 days ago

15 hrs 7am-3pm Every other weekend and holidays, plus one day each week

Job Description

Answers and routes calls received by the Hospitals main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Job Responsibility

    • Answers and routes calls received by the main Hospital telephone number.
    • Provides patient room and visiting hours information assistance to callers.
    • Pages authorized personnel overhead and/or on paging system.
    • Monitors all emergency alarms and dispatches appropriate response teams.
    • Maintains appropriate logs and records.
    • Provides access to telephonic interpreter services for callers with limited English proficiency
  • Performs related duties, as required.
  • ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required.
  • Ability to work additional shifts, as needed.
  • Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.
  • Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

About the Company

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Northwell Health Inc