Avaya Software, Communication Skills, Emergency Response, Food Services, Hospital, Medical Records, Multitasking, Nonprofit, Operational Support, Presentation/Verbal Skills, Retirement Plan, Safety Systems, Telecommunications, Telephone Skills
Rockville Centre, New York
Telephone Operator
Location:Mercy Hospital – A Member of Catholic Health
Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.
Be the calm, professional voice at the center of hospital communication. As a Telephone Operator, you’ll manage incoming and outgoing calls, respond to emergencies, and help ensure a safe and connected environment for patients, staff, and visitors.
Job Details:
Job Responsibilities:
- Operate the Avaya switchboard to handle all calls promptly and professionally
- Monitor hospital codes, alarms, and safety systems
- Activate beepers and emergency notifications as needed
- Maintain confidentiality and accuracy with patient information
- Support telecommunications operations and assist with additional duties as needed
- Represent the hospital with a professional demeanor and appearance
Job Requirements:
- High school diploma or equivalent (required)
- Switchboard experience (preferred)
- Strong verbal communication and multitasking skills (required)
Why Join Us:
- Competitive pay + differentials and benefits
- Tuition assistance
- Defined pension plan
- Supportive team and growth-friendly culture
Posted Salary Range:
Starting from USD $25.44/Hr.
:
Be part of something bigger. Join Mercy Hospital and help us nourish and heal through excellence in food service.