Job Summary We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone.
Responsibilities
Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
Juggle multiple callers and phone lines while maintaining a positive attitude
Keep notes on important callers and information
Take messages, as needed
Qualifications
Excellent customer service skills
Strong organizational skills
Familiarity with computer phone systems helpful
Numbers & Facts
Location
San Jose, CA
Job Type
Full-time
Skills
Customer Support/Serviceunmatched
Documentationunmatched
Organizational Skillsunmatched
Telephone Skillsunmatched
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