Telephonic Nurse Practitioner - OH, MO, WI or IN License Required

Telephonic Nurse Practitioner - OH MO WI or IN License Required at UnitedHealth Group

Skip to main content

The UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.

Blogs

Job seeker resources Login Bookmarked jobs 0 Career areas

Life here

Join our talent community

Search jobs

Clinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›Blog

Job seeker resources Login Bookmarked jobs 0

Career areas

Clinical Physicians Advanced practice clinicians Pharmacy Behavioral health Nursing Medical coding Clinical support

Corporate and business operations Administrative support Consulting Finance and business analytics Legal and compliance Marketing and communications People team Project management

Customer and support services Billing Claims Customer Service Data entry Early careers

Sales and account management Account management Sales Sales management

Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering

Life here

U.S. Culture of Belonging Employee Benefits Military Fellowship Program

Ireland & UK Culture of Belonging Employee Benefits

India Culture of Belonging Employee Benefits

Philippines Culture of Belonging Employee Benefits

Join our talent community

Open search form

Keyword or job number Location

Go

Explore remote jobs

Pursue your passion and potential

Telephonic Nurse Practitioner - OH MO WI or IN License Required

Indianapolis Indiana

Apply Internal apply

Bookmark job

Jump to

Our values Job description Benefits Testimonial Awards & recognitions Related content

Caring. Connecting. Growing together.

With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.

Integrity Compassion Inclusion Relationships Innovation Performance

Telephonic Nurse Practitioner - OH MO WI or IN License Required

Requisition number 2355394 Job category Healthcare Delivery Primary location Indianapolis IN Additional locations Madison Wisconsin | Jefferson City Missouri | Columbus Ohio Date posted 04162026 Overtime status Exempt Travel No

Share this job Facebook X LinkedIn Email

10000 Sign-on Bonus for External Candidates

Telephonic After-Hours Call - Evenings Nights & Rotating Weekends Required

Full-Time 40 Hours

Optum Home & Community Care part of the Optum family of businesses is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individuals physical mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Optum team together in an interdisciplinary care environment we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. Were connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together.

The Telehealth Urgent Care program is a comprehensive integrated care delivery program. The National On Call advanced practice clinician APC is responsible for providing telephonictelehealth care and direction to patients caregivers and facility staff providing 247 coverage including holidays.

In this remote role you will provide virtual care for patients in various settings. This excellent opportunity affords a collaborative role bringing enormous satisfaction in the care and comfort of our patients. In this role you will have the ability to achieve work life balance. Optum is transforming care delivery with innovative and personal care. As one of the largest employers of APCs Optum offers unparalleled career development opportunities.

Scheduling

This is a Full Time work from home position requiring various shift coverage with a mix of weekday weeknights weekend and holiday coverage. While shift times can vary we provide coverage to members 247 including all company recognized holidays.

Flexibility and the ability to adapt are a must as you will cross cover multiple markets and teams

Availability and Coverage expectations for this role 247 coverage Position requires a minimum commitment of 40 hours per week Every other weekend coverage between 8-12 hour shifts covering both day and night shifts is required based on business needs Expectations that your are working or have approved PTO for 26 weekends a year. Each FTPT employee is eligible to have up to 6 weekend shifts a year for PTO Unapproved time away Unpaid Time Off will result in need to add additional weekend shift to your schedule based on need Holidays are required for all APCs on a rotation basis Holiday scheduling is completed at the beginning of the year for advanced planning. Holiday coverage is provided beginning at 5pm the end of the last business day to 8am of the resumption of business hours

Primary Responsibilities

Available on provided telephonic platform both taking and placing calls to coordinate and manage care for members between care givers facilities hospitals primary care providers and the Optum field colleagues Available to use video platform based on clinical need Working hours should be performed in a secure location as patient privacy is required Utilize EMR proficiently to provide acute care to members during all shifts and holiday hours

Care Delivery

Deliver cost-effective quality care to members Manage both medical and behavioral chronic and acute conditions effectively and in collaboration with a physician or specialty provider Perform comprehensive assessments and document findings in a concisecomprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services CMS regulations Responsible for ensuring encounter is documented appropriately to support the diagnosis at that visit The APC is responsible for ensuring that all quality elements are addressed and documented Utilizes evidenced based practice guidelines Must attend and complete all mandatory educational and MyLearning training requirements

Care Coordination

Coordinate care as members transition through different levels of care and care settings Monitor the needs of members and families while facilitating any adjustments to the plan of care as situations and conditions change Review orders and interventions for appropriateness and response to treatment to identify the most effective plan of care that aligns with the patients needs and wishes Address and be able to have advanced care plan conversations with members and families Evaluate the plan of care for cost effectiveness while meeting the needs of members families and providers to decrease high costs poor outcomes and unnecessary hospitalizations

Program Enhancement Expected Behaviors

This is a virtual patient facing role that requires excellent customer service to all parties including membersfamilies facilities the entire interdisciplinary care team PCPsspecialists and Optum staff Regular and effective communication with internal and external parties including physicians patients key decision-makers nursing facilities field staff and other provider groups Ability to meet shift scheduling requirements and attendance expectations Exhibit original thinking and creativity in the development of new and improved methods and approaches to concernsissues Function independently and responsibly with minimal need for supervision Demonstrate initiative in achieving individual team and organizational goals and objectives Participate in quality initiatives Availability to check Optum email intermittently for required trainings communications and monthly scheduling

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide