Telephony/IVR Developer

The Timberline Group
  • Saint Louis, Missouri
  • Autofill and Review
30+ days ago

Job Description

6+ month with potential to Convert or ExtendRemote - Must reside in USQualifications/Skills Needed:-The developer needs to be an experienced IVR developer with AWS Connect experience.· The candidate should have experience building contact flows (both call and chat) in AWS Connect.· The developer's primary responsibilities are to analyze, design, implement and test customized software applications.· The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.DUTIES-Participate in the design, development and delivery of solutions on IVR solution· Develop efficient and high-performance call flows· Create unit tests to maximize code coverage and cover end to end business scenarios· Support existing architecture and code· Documents call flows and design as needed Work with other teams to understand scope and design efficient solution· Collaborates within the Agile framework, fosters a team approach to software development and delivery· Ensure all code developed follows DevOps practicesPREVIOUS JOB TITLES FOR THIS ROLE  -IVR Engineer· Telecom Engineer· Telecom integrations engineerREQUIRED SKILLS-Node.JS-AWS Lambda and DynamoDB-TerraformPREFERRED SKILLS-Genesys Dialer-Amazon Connect-AWS SQS, firehose and Event BridgeNot eligible for Corp2CorpCandidates must be legally authorized to work in the US without sponsorship.

Numbers & Facts

LocationSaint Louis, Missouri

Skills

  • AWS Lambdaunmatched
  • Agile Programming Methodologiesunmatched
  • Amazon Web Services (AWS)unmatched
  • Analysis Skillsunmatched
  • Business Developmentunmatched
  • Call Center Softwareunmatched
  • Code Coverageunmatched
  • Design Flowsunmatched
  • DevOpsunmatched
  • Genesys Solutionsunmatched
  • Node.jsunmatched
  • Simple Queue Service (SQS)unmatched
  • Software Designunmatched
  • Software Developmentunmatched
  • Team Playerunmatched
  • Telephonyunmatched
  • Test Plan/Scheduleunmatched
  • Testingunmatched
  • Unit Testunmatched
  • Voice Response Systemsunmatched

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