Artificial Intelligence (AI), Business Growth, Business Support, CISSP - Certified Information Systems Security Professional, Change Control, CompTIA Security+, Computer Science, Database Technology, Defense Information Systems Agency (DISA), Engineering, Hardware Administration, Hardware Virtualization, Information Technology & Information Systems, Intelligence Agencies, Leadership, Linux Administration, Microsoft Active Directory, Microsoft System Center Operations Manager (SCOM), Microsoft Windows Azure, Microsoft Windows Server, Microsoft Windows System Administration, PostgreSQL, Secret Clearance, Security Clearance, Systems Administration/Management, Systems Engineering, Technical Writing, Unified Communications, United States Citizen, United States Department of Defense (DoD), VMWare Certifications, VMWare Certified Professional (VCP), Validation Testing, Virtualization, VoIP (Voice over IP)
Teleservices Engineer/Architect, Journeyman P30
DFAS - Indianapolis - Indianapolis, IN 46249
Overview
Level: Experienced Position Type: Full Time Education Level: 4 Year Degree
Description
FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission critical national security systems throughout the world directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.
Overview of position:
We are looking for a Teleservices Engineer/Architect, Journeyman to work in Indianapolis, IN
An active Secret Clearance and United States Citizenship are required to be considered for this position.
Responsibilities
- Provide platform engineering support for DFAS CCE NIPRNet enclave
- Process and resolve Tier 3 DFASNow support tickets
- Support implementation of new hardware and software technologies
- Assist with CCE infrastructure monitoring activities
- Support virtualization and directory services operations
- Document technical solutions and effort in ticketing system
- Participate in CCB change control processes
- Support Teleservices infrastructure (VoIP, fax systems, conferencing)
- Coordinate with senior engineers on complex technical issues
- Support testing and validation of CCE changes
Qualifications
Experience/Skills:
- 5+ years systems engineering experience
- Windows Server administration (AZ801-802 certification)
- Security+ certification
- Experience with enterprise virtualization platforms
- Proficiency in Windows Server and basic Linux administration
- Knowledge of MECM, SCOM, and Microsoft management tools
- Experience with Active Directory
- Familiarity with VoIP and teleservices technologies
- Experience with ticketing systems
Preferred Qualifications:
- CISSP certification (upgrade path)
- Azure administrator certification
- VMware VCP certification
- Experience with DFAS systems
- Knowledge of DISA STIGs
- VoIP/Unified Communications experience
- PostgreSQL database experience
Education:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
Certifications:
- Microsoft Azure AZ-801 & AZ-802
- CompTIA Security+ or equivalent
Clearance:
- Active Secret clearance is required.
- Must be a United States Citizen and pass a background check.
- Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC'S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. is committed to fostering an inclusive workplace and provides equal employment opportunities (EEO) to all employees and applicants for employment. We do not employ AI tools in our decision-making processes. Regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, FEDITC, LLC. ensures that all employment decisions are made in accordance with applicable federal, state, and local laws. Our commitment to non-discrimination in employment extends to every location in which our company operates.
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FEDITC, LLC
Founded in 2003, FEDITC, LLC is an ISO 9001/20000-1/27001, and CMMI level 3 certified cyber security, IT, and engineering services firm. With a wealth of industry experience, FEDITC is highly qualified for cyber security and information assurance, secured network communications, software engineering, enterprise resource planning (ERP) solutions, health IT, mobile application solutions, energy management, and environmental and engineering services. FEDITC develops and manages mission critical national security systems and networks throughout the world, directly supporting the warfighter, Department of Defense leadership, and the United States. We are proud and honored to provide these services.