Coastal1 Credit Union is seeking to hire a Teller Floater for our Southern Region! The ideal candidate will have a strong customer service background with cash-handling experience.
As the members first point of contact, our Tellers have a passion for developing member relationships while providing knowledgeable, courteous service. It doesnt stop there; the Teller plays a key role in helping members understand our products, services, and latest technology banking products through proactively assisting members in accessing products using self-service tools. This way our members can bank smarter!
Education and Experience Requirements
High School Diploma or equivalent Prior cash handling experience Previous customer service experience preferred
Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA.
We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates, and changes in technology for our members convenience and security, providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.
Coastal1 offers competitive pay and great benefits, including:
• Medical, dental, and vision for you and your dependents • Paid time off to promote work/life balance • On-site fitness center • 401(k) with a company match • Employee homebuyer assistance • Plus much more!
Job Responsibilities
Provide excellent member service from start to finish with each member.
Process all member transactions accurately and promptly, including: • Withdrawals • Deposits • Check cashing • Loan payments • Cashier's checks • Money orders • Inquiries
Perform transactions discreetly and confidentially.
Follow established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations.
Completes assigned compliance training within required time frames.
Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional, more in-depth services.
Prioritizes learning about products and services, and navigates internal portals to find answers in an efficient manner.
Perform other duties as required.
Equal Opportunity Employer
Pawtucket Credit Union was founded in 1928. We are a member owned financial institution with fifteen branches located throughout R.I. with our main office headquartered in Pawtucket R.I. We also have one loan production office located in Foxboro, Massachusetts.
Providing excellent service to our memebers and offering quality financial products continues to be a top priority at PCU. This has been reflected in strong member loyalty through the years and the ability to continually grow our business. PCU prides itself on offering broad an competitive personal, retail, and commercial lending product lines including mortgages, home equity loans, auto loans, and commercial lending products. Additionally, we have attractive deposit rates with competitive low banking fees on the savings side.