Check Processing, Credit Union, Customer Experience, Identify Issues, Transaction Processing/Management
This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2559074
**How to apply:**Complete an Online Application at our
websitewww.capedcu.comfor the specific job opportunity that interests
you. Resumes are not accepted in lieu of an application.
**Role:**The**Teller I**promotes member financial well-being through
engaging members in meaningful conversations to resolve financial
inquires, enrich the members experience and deepen their relationship
with the Credit Union. This position processes transactions, handles
cash, provides account maintenance and/or troubleshooting, and educates
members on Credit Union products and services.
**Pay:**The pay for this position is**\$18.67 an hour.**
**Essential Functions & Responsibilities:**
- Assists members, guest members and potential members with their
account inquiries, performs cash and non-cash transactions and
account maintenance while actively listening to and inquiring about
members needs with the objective of providing the ultimate member
experience and value-added solutions.
- Resolves member inquires with a focus on our Brand Promise while
utilizing and adhering to company policies. Researches and explores
potential solutions to provide alternatives for members. Follows
escalation processes to direct members to appropriate team member as
needed.
- Balances cash, checks and conducts daily transactions with minimal
errors.
- Maintains knowledge of all credit union products, services, and
promotions.
- Contributes to efficient Credit Union operations by performing other
job-related duties as assigned.C
Capital Educators Federal Credit Union