Teller

GLACIER BANCORP, INC

LAYTON, UT

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JOB DETAILS

SKILLS

Bank Secrecy Act, Banking Services, Bond Market, Communication Skills, Community Banking, Credit Cards, Customer Satisfaction, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Financial Transactions, High School Diploma, Leadership, Mathematics, Performance Analysis, Performance Metrics, Regulatory Requirements, Resolve Customer Issues, Risk Management, Sales, Telephone Skills, Time Management, USA PATRIOT Act

LOCATION

LAYTON, UT

POSTED

Today

About The Role Come join the Layton Teller Team, located at 12 S Main St, in Layton, UT! This position is the 'frontline' of the bank and plays a fundamental role in achieving our customer satisfaction in the day-to-day processes at the branch. Prior cash handling experience and excellent customer service skills are preferred for this position, as well as the applicant being comfortable making dozens of transactions daily, and communicating with various customers. DUTIES AND RESPONSIBILITIES: * Conduct customer's financial transactions within time limits and established guidelines (deposits, withdrawals, check cashing, loan payments, sales of official checks and money orders, and other duties as assigned) * Balance accurately and maintains cash limits of his/her drawer on a daily basis * Take an active role in branch programs by greeting all customers, learning their names and meeting their banking needs by introducing new products and services (credit cards, savings bonds, etc.) * Go the 'extra mile' to build trust relationships, customer loyalty and satisfaction * Comply with regulatory requirements * Manage risk in every transaction and detect fraudulent transactions to prevent loss * Resolve customer issues and provide relevant assistance * Regular and predictable attendance is an essential function of this job ADDITIONAL RESPONSIBILITIES: * Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers * Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. * Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU * Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control * Adhere and support the FCBU Values and Purpose * Keeps management appropriately informed of area activities and of any significant problems * Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external customers as well as internal customers (all organization personnel) * Professionally answer phones within a timely manner, greeting all customers, learning their names, discussing reasonable solutions by having a solid understanding of bank products and services, demonstrating leadership to resolve customer issues and provide relevant assistance while being courteous and respectful * Attends and participates in weekly or bi-weekly One-on-Ones, as well as meeting and trainings as required. Promote behaviors to support and track Key Performance Indicators * Additional duties as requested or assigned About You QUALIFICATIONS: * High School Diploma or GED * Prior Cash Handling Experience First Community Bank of Utah will conduct a credit and background screening as a part of the pre-hire process. SCHEDULE: * (Part Time) 25+ hours a week. Schedule is Monday - Friday 12:00pm - 5:00pm KNOWLEDGE, SKILL, ABILITY: * Excellent communication and time management skills * Customer satisfaction - Courtesy, tact and diplomacy are essential elements of job * Basic PC knowledge * Attention to detail and mathematical... For full info follow application link. Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physic al disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

About the Company

GLACIER BANCORP, INC

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